[Hiring] Customer Service Executive Dubai UAE

Position: Customer Service Executive

Date Posted: October 01, 2026

Industry: Logistics / Freight Forwarding

Employment Type: Full-Time

Experience: Minimum 1 Year of UAE Freight Forwarding Experience

Qualification: Bachelor’s Degree / Diploma in Logistics, Supply Chain Management, or Related Field (Estimated)

Salary: AED 4,000–4,500

Location: Dubai, United Arab Emirates

Company: Three Lines Shipping

Description:

Three Lines Shipping is looking for a Customer Service Executive to join its freight forwarding team.

The ideal candidate should have UAE freight forwarding experience with strong knowledge of shipment handling, customer coordination, and logistics operations.

This role requires excellent communication skills, attention to detail, and the ability to manage customer requirements while supporting smooth sea export shipment processes.

Key Responsibilities:

• Coordinate with customers regarding shipment updates, requirements, and service requests.

• Handle sea export shipments and ensure smooth documentation and operational processes.

• Communicate with internal teams, customers, and external partners to resolve shipment-related queries.

• Maintain accurate shipment records and provide timely updates.

• Support daily freight forwarding activities and ensure customer satisfaction.

Requirements:

• Minimum 1 year of UAE freight forwarding experience is mandatory.

• Hands-on knowledge of CALOGI system.

• Experience handling sea export shipments.

• Strong customer coordination and communication skills.

• Strong knowledge of:

• Freight forwarding operations.

• Export shipment procedures.

• Customer service and logistics coordination.

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