[Hiring] Customer Service Executive Dubai UAE

Position: Customer Service Executive

Date Posted: October 20, 2025

Industry: Healthcare / Medical Services

Employment Type: Full Time

Experience: Previous experience in a medical or clinic setup is required

Qualification: Estimated Qualification like Diploma/Degree in Business Administration, Healthcare Management, or related field

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Sharif Eye Center

Description:
Sharif Eye Center, a leading name in eye care and medical services, is currently looking for a Customer Service Executive to join their professional team in Dubai. The ideal candidate will have prior experience in a medical or clinical environment and be passionate about delivering high-quality patient support and administrative coordination.

Key Responsibilities:
• Manage patient inquiries, appointments, and follow-ups both in person, via phone, and online channels.
• Provide professional and empathetic customer service, ensuring a positive experience for every patient.
• Coordinate effectively with the clinical and administrative departments to support daily operations.
• Maintain patient records and assist with registration and scheduling systems.
• Ensure smooth communication flow between departments to enhance service efficiency.

Requirements:
• Proven work experience in a healthcare, clinic, or hospital environment.
• Strong communication and interpersonal skills with a focus on patient care.
• Fluent in English; knowledge of Arabic is an added advantage.
• Presentable, well-organized, and capable of handling patient concerns with professionalism.
• Immediate joiners will be given preference.

This is an exciting opportunity to be part of a reputable medical institution dedicated to excellence in patient care and clinical service.

Apply:
Interested applicants are encouraged to send their updated CV and include “Customer Service Executive – Dubai” in the subject line.

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