[Hiring] Customer Service Executive (Arabic & English Speaker) Dubai UAE

Position: Customer Service Executive (Arabic & English Speaker)

Date Posted: June 25, 2026

Industry: Healthcare / Medical Services / Customer Service

Employment Type: Full Time

Experience: Customer Service Experience Preferred

Qualification: Diploma or Bachelor’s Degree in Business Administration, Customer Service, Healthcare Administration, or Related Field

Salary: AED 5000 to 10000 (estimated)

Location: Dubai, Sharjah & Ajman, United Arab Emirates

Company: Life Medical Center & Clinics

Description:

Life Medical Center & Clinics is seeking a professional and customer-focused Customer Service Executive to join its growing team across Dubai, Sharjah, and Ajman. This role is ideal for individuals who are passionate about delivering exceptional service and creating a positive experience for patients and visitors.

The successful candidate will act as a key point of contact for patients, assisting with inquiries, appointments, and general support while ensuring a high standard of customer satisfaction. Strong communication skills in both Arabic and English are essential for this position.

This opportunity offers the chance to work within a reputable healthcare environment where excellent service, professionalism, and patient care are highly valued.

Key Responsibilities:

• Welcome and assist patients and visitors in a professional manner

• Handle customer inquiries and provide accurate information regarding services

• Schedule and coordinate patient appointments

• Maintain patient records and ensure data accuracy

• Address concerns and resolve customer issues efficiently

• Coordinate with medical and administrative teams to ensure smooth operations

• Deliver a positive patient experience while maintaining service standards

• Follow company policies and healthcare service procedures

Requirements:

• Fluency in both Arabic and English

• Previous customer service experience preferred

• Excellent verbal and written communication skills

• Strong interpersonal and relationship-building abilities

• Professional appearance and customer-focused attitude

• Ability to multitask and work in a fast-paced environment

• Strong organizational and problem-solving skills

• Strong knowledge of:

• Customer service principles and best practices

• Appointment scheduling and patient coordination

• Administrative and front-desk operations

• Microsoft Office applications and customer management systems

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