[Hiring] Customer Service Collector REMOTE USA

­­­­Position: Customer Service Collector

Date posted: 2025-06-23

Industry: Vacation Ownership and Travel Membership

Employment type: Full Time

Experience: 1 year                       

Qualification: High school diploma or G.E.D

Location: United States, REMOTE

Company: Recruitment via Talentify

Description:

Hiring Customer Service Collector (Work From Home)

United States ·

About the job

Employer Industry: Vacation Ownership and Travel Membership

Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Comprehensive health and welfare benefits for associates working 30 or more hours per week, including medical, dental, and vision coverage
• Paid time off, parental leave, and holidays available depending on the position
• 401k with employer match, subject to eligibility requirements
• Supportive and inclusive work environment focused on employee well-being and development
• Work from home flexibility with specific internet and office requirements

What To Expect (Job Responsibilities)

• Utilize a soft collections approach to negotiate and collect past due payments through incoming and outgoing calls
• Analyze situations to determine the best course of action while adhering to business practices, policies, and legal regulations
• Maintain a goal-oriented focus to achieve collection targets in a competitive atmosphere
• Demonstrate excellent listening and communication skills to understand and influence customers effectively
• Work independently from home while ensuring a professional and friendly demeanor during calls

What Is Required (Qualifications)

• High school diploma or G.E.D.
• Minimum of 1 year of contact center experience
• At least 1 year of experience with Microsoft Office
• Ability to meet specific internet and home office requirements for remote work
• Strong telephone and communication skills

How To Stand Out (Preferred Qualifications)

• Experience in a customer service role, particularly in a collections environment
• Familiarity with soft collections techniques and negotiation strategies
• Ability to work independently and manage time effectively in a remote setting

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