[Hiring] Customer Service Clerk UAE

Position: Customer Service Clerk

Date Posted: August 31, 2025

Industry: Customer Service / Call Center / Business Services

Employment Type: Full Time

Experience: Not Specified

Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate

Salary: AED 5,500 – 6,000

Location: United Arab Emirates

Company: Legacy Emirates

Description:

About the role
Legacy Emirates is looking to recruit motivated Customer Service Clerks to join their team immediately. This entry-level customer-facing role suits candidates who communicate clearly, work reliably, and are eager to learn — fresh graduates are encouraged to apply.

Key Responsibilities

  • Handle inbound and outbound communications with customers in a courteous and professional manner.
  • Process requests and basic transactions, ensuring accuracy and timely follow-up.
  • Maintain and update records using company systems (data-entry emphasis).
  • Support team tasks and assist colleagues to ensure smooth daily operations.
  • Escalate issues to supervisors when necessary and help ensure customer satisfaction.

Requirements

  • Communication: Excellent verbal and written English.
  • Personal qualities: Presentable, hardworking, dependable, and honest with good attention to detail.
  • Technical: Proficiency in MS Excel and comfortable with basic computer tasks.
  • Experience: Open to fresh graduates — a strong willingness to learn and adapt is essential.
  • Teamwork: Able to work both independently and collaboratively within a small team.

What’s on offer

  • Compensation: Starting from AED 5,500, with potential up to AED 6,000 for the right candidate.
  • Immediate start: Positions available for candidates who can join quickly.
  • Career growth: Opportunity to develop skills and progress within the organisation.

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