[Hiring] Customer Service Assistant REMOTE USA
Position: Customer Service Assistant
Date Posted: 17 January 2026
Industry: Customer Service / Remote Support
Employment Type: Part Time (Remote)
Qualification: High School Diploma or equivalent; basic computer literacy required
Location: Virginia, United States (REMOTE)
Company: Capital Group
Description:
Capital Group is seeking a reliable, patient, and customer-focused Customer Service Assistant to join their team in a fully remote, part-time capacity. This role is perfect for individuals who value flexibility, work-life balance, and the opportunity to gain professional experience in a supportive environment. No prior customer service experience is required, as comprehensive training and ongoing support will be provided.
Key Responsibilities:
- Respond to customer inquiries through email and chat in a timely and professional manner.
- Provide clear, basic information about products and services to customers.
- Assist customers with straightforward issues or questions, escalating complex matters when necessary.
- Record customer feedback accurately and update internal systems.
- Maintain a professional, friendly, and empathetic tone at all times.
- Follow established company procedures and guidelines to ensure consistent service quality.
Requirements:
- Basic computer and internet skills.
- Strong written communication abilities.
- Ability to follow instructions and meet deadlines reliably.
- Customer-focused attitude with patience and empathy.
- Previous customer service experience is a plus but not mandatory.
- Stable internet connection and quiet workspace for remote work.
- Availability for flexible part-time hours.
Work Details:
· 100% Remote: Work from any location with a stable internet connection—no commuting required.
· Flexible Hours: Choose work hours that suit your personal schedule, ideal for balancing other commitments.
· Student-Friendly: Opportunity for students to gain professional experience while studying.
· Supportive Team: Join a collaborative and mentorship-driven environment with ongoing training.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
