[Hiring] Customer Service Agent REMOTE USA
Position: Customer Service Agent
Date Posted: December 25, 2025
Industry: Fintech / Insurance Technology / Customer Service
Employment Type: Full Time
Experience: Minimum 2 years in a call center environment
Qualification: Estimated qualification: High school diploma or equivalent; relevant experience in customer service or insurance preferred
Salary: $21.00 per hour
Location: United States REMOTE
Company: Mosaic Talent Consulting
Description:
Mosaic Talent Consulting is seeking a dedicated Customer Service Agent to provide exceptional support for clients in the fintech and insurance technology sector. This remote role allows candidates to deliver top-tier customer service while contributing to the success of a diverse portfolio of over 55 insurance carriers.
Job Highlights:
- Hourly wage up to $21.00
- Company-paid licensing for Property & Casualty (P&C) within 60 days of starting
- Comprehensive benefits including medical, dental, vision insurance, and 401K match
- Flexibility to work remotely with provided equipment
- Ongoing training and mentorship to support career growth
Responsibilities:
- Respond to inbound calls regarding insurance policy changes
- Process service requests, including adding or removing vehicles and drivers, and sending policy documents
- Assist customers with inquiries about insurance policies, coverages, or benefits
- Retain policyholders by finding solutions for customers at risk of cancellation
- Deliver outstanding customer service to make a measurable difference in clients’ lives
Qualifications:
- Minimum 2 years of experience in a call center environment
- Strong multitasking skills and ability to manage competing priorities
- Passion for helping others and delivering excellent customer service
Preferred Qualifications:
- Previous experience in the insurance industry
- Familiarity with insurance policies and coverage options
- Excellent communication and interpersonal skills
- Ability to handle high-pressure situations effectively
Mosaic Talent Consulting values candidate privacy and equal-opportunity employment. This role connects candidates with top-tier employers while ensuring a fair and secure hiring process.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
