[Hiring] Customer Service Agent REMOTE USA
Position: Customer Service Agent
Date Posted: December 21, 2025
Industry: Customer Service / Healthcare Support
Employment Type: Full Time
Experience: Minimum 1 Year
Qualification: Estimated Qualification: High School Diploma or equivalent; Customer Service Experience
Location: Texas, United States REMOTE
Company: CareStream Advisory Group
Description:
CareStream Advisory Group is seeking a dedicated Customer Service Agent to provide outstanding support to healthcare professionals. As a remote position based in Texas, this role focuses on assisting clients while maintaining the company’s commitment to quality care. CareStream is not a staffing firm; it identifies and validates opportunities directly from healthcare employers.
What We Offer:
- Health, dental, and vision benefits.
- 401k savings plan with employer contributions.
- Opportunities for employee advancement and career growth.
- Paid time off starting from day one.
- Casual work environment emphasizing employee well-being.
- DailyPay partner – get paid daily.
Job Responsibilities:
- Respond to customer inquiries via phone, email, and live chat professionally and promptly.
- Provide assistance and guidance to clients with accuracy and empathy.
- Identify and escalate priority issues to higher management when necessary.
- Follow up on complex customer interactions as needed.
- Maintain accurate records of all customer interactions.
Required Qualifications:
- Minimum of 1 year of customer service experience.
- Minimum of 1 year of call center experience.
- Basic computer skills; ability to navigate systems and type at least 30 words per minute.
- Strong grammar, punctuation, and spelling skills.
Preferred Qualifications:
- Experience in a high-volume customer service environment.
- Excellent verbal and written communication skills.
- Ability to engage with customers and tailor interactions to enhance their experience.
- Positive attitude with effective troubleshooting skills.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
