[Hiring] Customer Service Advocate REMOTE USA
Position: Customer Service Advocate
Date posted: 2025-06-09
Industry: Customer Service Solutions
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Location: United States, REMOTE
Company: Recruitment via Talentify
Description:
Remote Customer Service Advocate
About the job
Why Consider This Job Opportunity
- Opportunity to make a meaningful impact in the lives of disabled veterans
- Supportive and inclusive work environment that values diversity
- Potential for career advancement within the organization
- Engaging and rewarding work that goes beyond traditional customer service roles
- Flexible work arrangements to support work-life balance
What To Expect (Job Responsibilities)
- Provide exceptional customer support to clients, ensuring their needs are met
- Act as a liaison between clients and the employer to resolve issues effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to enhance service delivery and client satisfaction
- Participate in training and development programs to improve skills and knowledge
What Is Required (Qualifications)
- Proven experience in customer service or related field
- Strong communication skills, both verbal and written
- Ability to work collaboratively in a team-oriented environment
- High level of empathy and understanding of client needs
- Commitment to the mission of serving disabled veterans
How To Stand Out (Preferred Qualifications)
- Experience working with veterans or in a nonprofit environment
- Familiarity with customer relationship management (CRM) software
- Bilingual proficiency in English and another language
- Previous experience in a fast-paced customer service environment
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