[Hiring] Customer Representative REMOTE USA
Position: Customer Representative – Remote
Date Posted: January 16, 2026
Industry: Travel / Customer Service
Employment Type: Full Time
Experience: Not Specified
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Location: Bozeman, MT, United States [REMOTE]
Company: Prestige Travel Agency by Mich
Description:
Prestige Travel Agency by Mich is seeking a dedicated Customer Representative to provide exceptional support to clients throughout their travel experiences. This remote role focuses on ensuring a seamless journey from booking to return, addressing inquiries, resolving issues, and delivering top-tier service.
Key Responsibilities:
• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
• Assist with travel bookings, modifications, cancellations, and special requests
• Provide accurate guidance on destinations, travel documents, and agency policies
• Follow up with clients to confirm trip details and satisfaction
• Handle client concerns or complaints with empathy and effective problem-solving
Ideal Candidate:
• Excellent verbal and written communication skills
• Strong customer service experience, preferably in travel or hospitality
• Organized, dependable, and proactive with attention to detail
• Comfortable with technology and quick to learn booking systems and platforms
• Passionate about travel and creating unforgettable experiences for clients
Perks:
• 100% remote work with flexible scheduling
• Opportunities for career growth within the agency
• Travel perks and exclusive industry discounts
• Supportive team environment with ongoing training
If you are passionate about travel and enjoy helping others plan memorable trips, this is the perfect opportunity to join a dynamic and growing agency.
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