[Hiring] Customer Representative REMOTE USA
Position: Customer Representative
Date Posted: December 20, 2025
Industry: Travel / Customer Service
Employment Type: Full Time
Qualification: Diploma/Degree
Salary: 35,000-65,000 USD / Month
Location: Dover, DE, USA, REMOTE
Company: Prestige Travel Agency by Mich
Description:
Prestige Travel Agency by Mich is seeking a dedicated Customer Representative to support clients throughout their travel experience, from booking to return. This role focuses on delivering exceptional service by assisting with inquiries, bookings, changes, and providing timely updates while ensuring customer satisfaction.
Key Responsibilities:
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
- Assist with travel bookings, changes, cancellations, and special requests
- Provide accurate information regarding destinations, travel documents, and agency policies
- Follow up with clients to confirm trip details and satisfaction
- Handle concerns or complaints with empathy and effective problem-solving
Ideal Candidate:
- Excellent verbal and written communication skills
- Strong customer service experience, preferably in travel or hospitality
- Organized, dependable, and proactive with high attention to detail
- Comfortable using technology and quickly learning booking platforms
- Passionate about travel and helping clients create memorable experiences
Perks:
- 100% remote work with flexible scheduling
- Opportunities for growth within the agency
- Travel perks and exclusive industry discounts
- Supportive team environment with ongoing training
If you’re enthusiastic about travel and enjoy helping clients plan unforgettable experiences, this is the perfect role for you.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
