[Hiring] Customer Insights Analyst REMOTE USA
Position: Customer Insights Analyst
Date Posted: May 27, 2026
Industry: Data Analytics / Marketing Analytics / Business Intelligence
Employment Type: Full Time
Experience: 4+ Years Analytics Experience
Qualification: Bachelor’s Degree Required | Master’s Degree Preferred
Location: United States (REMOTE)
Company: Lifeway Christian Resources
Description:
Lifeway Christian Resources is currently hiring a Customer Insights Analyst to provide advanced analytics support across Marketing, Sales, and Customer Support functions. This remote opportunity is ideal for experienced analytics professionals who are passionate about transforming customer and business data into actionable insights that drive strategic decisions and improve customer experiences.
The selected candidate will work closely with cross-functional teams to analyze customer behavior, marketing performance, forecasting models, and sales trends. Lifeway is seeking analytical professionals who are comfortable communicating with both technical and non-technical stakeholders while contributing to a mission-driven organization focused on serving churches and communities worldwide.
Key Responsibilities:
• Perform advanced customer segmentation and lifetime value analysis
• Develop forecasting models and predictive analytics solutions
• Analyze campaign performance across digital marketing channels
• Deliver actionable insights to Marketing, Sales, and Customer Support teams
• Support reporting process improvements and data quality validation
• Create pipeline reports and business performance analysis
• Assist with customer journey analytics and business intelligence initiatives
• Provide informal mentorship to junior analyst team members
• Participate in limited travel for team gatherings and meetings
Requirements:
• Bachelor’s degree required
• Minimum 4 years of analytics experience
• Strong SQL, Excel, and Business Intelligence tool expertise
• Experience with marketing or sales analytics
• Exposure to forecasting and predictive modeling
• Strong communication and stakeholder management skills
• Ability to work across multiple teams and projects
• Active involvement in an evangelical Christian church
• Advanced SQL and data analysis expertise
• Marketing analytics and reporting experience
• Forecasting and predictive analytics knowledge
• Business Intelligence and dashboard reporting skills
Preferred Skills:
• Power BI experience
• Python or R programming knowledge
• A/B testing experience
• Attribution modeling expertise
• Customer journey analytics knowledge
Benefits:
• Remote work flexibility within the U.S.
• 401(k) retirement plan
• Paid paternity leave
• Healthcare and wellness benefits
• Vacation, sick leave, and holiday pay
• Maternity and adoption assistance benefits
• Career growth and professional development opportunities
• Travel support for remote team gatherings
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