[Hiring] Customer Care Executive Dubai UAE
Position: Customer Care Executive
Date Posted: June 17, 2026
Industry: Customer Service / Healthcare / Client Relations
Employment Type: Full Time
Experience: Minimum 1 Year in Customer Care, Call Center, Reception, or Client Relations
Qualification: Bachelor’s Degree or Equivalent Qualification Preferred
Salary: AED 4000 to 7000 (estimated)
Location: Dubai, United Arab Emirates
Company: AIMS Healthcare
Description:
A growing organization in the healthcare and customer service sector is seeking a dedicated Customer Care Executive to join its team. This role is ideal for individuals who are passionate about delivering excellent customer service and building strong, long-term client relationships.
The selected candidate will be responsible for handling customer inquiries across multiple communication channels, supporting appointment management, and ensuring a smooth and positive customer experience. The role requires strong communication skills, problem-solving abilities, and a customer-first mindset.
Key Responsibilities:
• Handle customer inquiries via phone, email, WhatsApp, and other communication channels.
• Assist with appointment scheduling, rescheduling, and cancellations.
• Provide accurate information regarding services, procedures, and customer support processes.
• Follow up on customer requests, appointments, and feedback to ensure satisfaction.
• Resolve customer concerns in a professional and efficient manner.
• Maintain accurate customer records and update CRM or internal systems.
• Coordinate with internal teams to ensure smooth service delivery.
• Support customer retention and engagement initiatives.
Requirements:
• Minimum 1 year of experience in customer care, customer service, call center, reception, or client relations.
• Strong verbal and written communication skills in English.
• Arabic language skills are considered an advantage.
• Excellent interpersonal, problem-solving, and organizational abilities.
• Proficiency in MS Office, CRM systems, and general computer applications.
• Bachelor’s degree or equivalent qualification preferred.
• Strong knowledge of:
• Customer Service Operations and Client Communication
• CRM Systems and Appointment Management
• Customer Handling, Problem Solving, and Service Delivery
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
