[Hiring] CRM Specialist REMOTE USA

Position: CRM Specialist

Date Posted: August 21, 2025

Industry: Renewable Energy / Solar / Technology / CRM

Employment Type: Remote / Contract (Hourly)

Experience: Proven experience as a HubSpot Specialist or in a similar CRM-focused role

Qualification: Estimated Qualification: Bachelor’s degree in Business, Marketing, Information Systems, or a related field — or equivalent hands-on CRM experience

Salary: $20 – $25 per hour

Location: Brooklyn, United States — Remote (US-based applicants only)

Company: Mpower Direct LLC (Mpower Solar)

Description:
About the role
Mpower Direct LLC (Mpower Solar), a fast-growing solar installer based in New York, is hiring a detail-oriented CRM Specialist to join the Solar Operations team in a remote capacity. You will be the day-to-day owner of HubSpot CRM and related integrations — ensuring clean data, smooth processes, reliable reporting, and strong user adoption across sales, marketing, and customer support.

Responsibilities:

• Lead the CRM migration to HubSpot, planning and executing data transfers to minimize downtime and maintain accuracy.
• Troubleshoot migration and post-go-live issues, resolving technical or data discrepancies quickly.
• Maintain and optimize CRM processes, including automations, pipelines, and reporting to match business workflows.
• Manage user access and lifecycle, handling onboarding and offboarding and setting appropriate permissions.
• Perform regular CRM audits to ensure data quality, consistency, and integrity.
• Create and maintain documentation — user manuals, training guides, and knowledge base articles.
• Deliver training sessions and onboarding for new users and feature rollouts to support adoption.
• Partner with sales, marketing, and support to refine CRM usage, improve handoffs, and increase effectiveness.
• Support cross-functional CRM projects and provide reporting and insights for leadership as required.

Qualifications:

• Demonstrated experience working as a HubSpot Specialist or in a comparable CRM role.
• Strong analytical ability with experience translating data into actionable insights and presentations.
• Proficiency with HubSpot is required; experience with other CRM platforms is a plus.
• Skilled with data visualization and reporting tools (Excel, Power BI, or Tableau).
• Excellent written and verbal communication skills and the ability to train non-technical users.
• Comfortable managing multiple projects and deadlines in a fast-moving environment.
• U.S.-based applicants only (remote).

Compensation & Details:

• Rate: $20–$25 USD per hour.
• Remote role — US based applicants only.

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