[Hiring] Credit Adjustment Specialist REMOTE USA
Position: Credit Adjustment Specialist
Date Posted: August 27, 2025
Industry: Manufacturing / Distribution / Finance
Employment Type: Full Time
Experience: 4+ years in credit adjustments, dispute management, cash application, accounts payable, or customer-service roles within a manufacturing or distribution environment
Qualification: Bachelor’s degree in Accounting, Finance, Business, or equivalent work experience preferred
Location: Florida, United States (Remote)
Company: Allegion
Description:
About Allegion:
Allegion is a global security-products company with multiple brands and a large international footprint. The organisation focuses on keeping people safe where they live and work and invests in employee development and engagement.
Job Summary:
The Credit Adjustment Specialist is responsible for researching, validating and obtaining approvals for credit memos issued to customer accounts, and for supporting the Credit Adjustments Manager with reporting, process improvements and project work. This role requires working across several brand ERP systems assigned to specific customer portfolios and managing a variable daily workload driven by a service-request backlog and aging report short payments. Performance is monitored via departmental and individual metrics.
What You Will Do:
• Provide prompt, accurate dispute resolution support to internal teams and external customers.
• Issue and communicate credit memos and denials, ensuring clear documentation and follow-up.
• Perform month-end reporting tasks for assigned customer portfolios.
• Maintain electronic credit/debit memo records and supporting documentation for audit readiness.
• Extract and work Brand Aging reports to investigate open disputes and short-paid items.
• Manage a high-volume workload with strong attention to detail and organization.
• Support transformation initiatives, reporting needs, engagement activities, and project management as required.
• Present findings and communicate effectively with internal and external stakeholders.
• Apply sound judgement to resolve recurring and variable deduction issues.
• Cross-train on related credit adjustment functions and collaborate closely with customer service, sales, credit, cash application, logistics and other departments.
• Follow departmental policies and procedures related to pricing, tax, and quotes.
• Operate independently in a remote setting while meeting department performance goals.
What You Need To Succeed:
• Minimum 4 years’ experience in credit adjustments/dispute management, cash application, accounts payable, or customer service in a high-volume manufacturing or distribution environment.
• Accounting or business training; bachelor’s degree preferred or equivalent experience.
• Strong spreadsheet skills and comfort with Excel; solid 10-key proficiency.
• Demonstrated ability to research, analyse and resolve complex deductions and short-paid items.
• Self-starter who takes ownership, adapts to change, and partners with internal/external customers to drive resolution.
• Excellent time-management, communication and problem-solving skills.
• Willingness to work a 40-hour week with overtime as required.
Why Work for Us:
• Opportunity to make an impact in a global organisation that values initiative and professional growth.
• Supportive culture that invests in employee development and work–life balance.
• Allegion is recognised for strong employee engagement and learning opportunities.
What You’ll Get From Us:
• Comprehensive health, dental and vision benefits.
• 401(k) plan with a 6% company match and no vesting period.
• Tuition reimbursement and learning resources.
• Competitive paid time off and employee discounts.
• Community involvement opportunities and strengths-based coaching.
Apply Today:
If this role excites you but your background doesn’t match every single requirement, we encourage you to apply — diverse candidates and those needing accommodations are welcome.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
