[Hiring] Concierge Agent Abu Dhabi UAE
Position: Concierge Agent
Date Posted: November 20, 2025
Industry: Hospitality / Luxury Hotels
Employment Type: Full Time
Experience: UAE experience required
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: AED 2,200 + Service Charge + AED 200 Arabic Allowance
Location: Abu Dhabi, United Arab Emirates
Company: MZO Group
Description:
We are looking for a polished and service-oriented Concierge Agent to join a distinguished pre-opening luxury hotel in Abu Dhabi. This role is ideal for someone who thrives in a high-class hospitality setting and can deliver exceptional guest experiences from the moment they arrive.
Role Overview:
- Welcome guests warmly and provide tailored assistance with hotel facilities, local attractions, transportation options, and reservations.
- Handle guest inquiries professionally and offer knowledgeable recommendations aligned with the hotel’s luxury standards.
- Coordinate guest services such as booking restaurants, arranging taxis, managing luggage support, and facilitating special requests.
- Work closely with the front office team to ensure smooth daily operations and maintain an elevated level of guest satisfaction.
- Serve as the primary point of contact for guests seeking concierge services during their stay.
Requirements:
- Must currently be residing in the UAE.
- Strong understanding of UAE locations, culture, and general hospitality standards is essential.
- Previous experience in a concierge or related guest service role within the UAE is highly preferred.
- Excellent communication skills, with Arabic language proficiency rewarded through an additional allowance.
- Professional appearance, a customer-centric mindset, and the ability to manage guest requests promptly and courteously.
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