[Hiring] Community Support Coordinator – US (REMOTE)
Position: Community Support Coordinator – US (REMOTE)
Date Posted: March 10, 2026
Industry: Customer Support / Community Management
Employment Type: Full Time
Experience: Not Specified
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
cLocation: United States (REMOTE – Open to candidates in OR, WA, CO, TX)
Company: Discogs
Description:
Discogs is looking for a proactive and customer-focused Community Support Coordinator to join our US-based team remotely. In this role, you will provide outstanding support to our diverse community, including buyers, sellers, database contributors, and other platform users. You will utilize Zendesk to efficiently manage and resolve customer inquiries, ensuring a high level of satisfaction while maintaining a positive brand experience.
Key Responsibilities:
- Deliver exceptional customer service to a wide-ranging user base
- Handle and resolve customer inquiries using Zendesk
- Maintain a positive and professional brand image across all interactions
- Support community engagement and contribute to the overall user experience
- Collaborate with team members to improve processes and resolve complex issues
Requirements:
- Ability to work remotely and independently
- Strong communication and problem-solving skills
- Familiarity with customer service platforms like Zendesk is a plus
- Open to candidates located in OR, WA, CO, TX
Featured Benefits:
- Medical, vision, and dental insurance
- 401(k) retirement plan
- Paid maternity and paternity leave
- Disability insurance
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
