[Hiring] Collections Specialist REMOTE USA
Position: Collections Specialist
Date Posted: January 8, 2026
Industry: Healthcare / Medical Devices / Revenue Cycle Management
Employment Type: Full Time
Experience: 2+ years (preferred in medical revenue cycle environment)
Qualification: High School Diploma required (additional relevant certifications a plus)
Salary: $19–$24 per hour
Location: Pittsburgh, Pennsylvania, United States, REMOTE
Company: ZOLL Cardiac Management Solutions
Description:
ZOLL Cardiac Management Solutions is dedicated to improving patient outcomes through innovative medical technologies. Our products, including the LifeVest wearable defibrillator, HFMS heart failure monitoring system, and TherOx SSO2 therapy, are used worldwide to support cardiac patients and save lives. We are seeking a Collections Specialist to join our team in Pittsburgh to ensure timely reimbursement by working with insurance companies, patients, and medical providers to resolve claim issues efficiently.
Responsibilities:
- Provide excellent customer service to internal and external stakeholders
- Utilize multiple software systems to follow workflow processes and ensure timely follow-up on claims
- Contact patients, physician offices, and insurance companies to obtain necessary documentation and information
- Resubmit claims when initial submissions are rejected or not received
- Correct and submit claims using HCFA 1500 forms
- Write appeals to overturn denied or incorrectly paid claims
- Resolve credit balances and write-offs through refunds, adjustments, or other methods
- Communicate reimbursement issues to leadership promptly
- Monitor and manage assigned accounts to resolution
- Perform additional duties as assigned by management
Required/Preferred Education and Experience:
- High School Diploma required
- 2+ years of experience in medical revenue cycle or similar environment preferred
- Solid understanding of HCFA 1500 claim forms
- Proficiency with Microsoft Office and Windows software
Knowledge, Skills, and Abilities:
- Intermediate to advanced Microsoft Excel skills
- Strong communication, interpersonal, and organizational abilities
- Ability to multitask with keen attention to detail
- Fast learner with adaptability to daily challenges
Physical Demands:
- Regularly required to sit, talk, and hear
- Occasionally required to stand, walk, and reach with hands and arms
- Must occasionally lift/move up to 25 pounds
Working Conditions:
- Typically quiet office environment
- Opportunity to work in a fast-growing, innovative, and patient-focused organization
- Commitment to improving outcomes for patients worldwide
Benefits:
- Competitive hourly pay ($19–$24)
- Comprehensive benefits plans (health, dental, vision, PTO)
- Career development and growth opportunities
- Inclusive and supportive work environment
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