[Hiring] Collection Analyst REMOTE USA

Position: Collection Analyst

Date Posted: December 3, 2025

Industry: Healthcare / Finance / Collections

Employment Type: Full Time

Experience: At least 1 year of collections experience, preferably B2B

Qualification: High school diploma required

Salary: $24.04 – $28.85 /Hr

Location: United States (REMOTE)

Company: Medical Solutions

Description:
Medical Solutions is seeking a detail-oriented Collection Analyst to manage the timely recovery of outstanding invoices and maintain accurate records of all collection activities. This role requires strong communication skills, proficiency with financial tools, and the ability to handle accounts efficiently while supporting business growth.

Responsibilities:

Collections and Aging

• Make regular contact on past-due accounts to resolve balances.
• Assess accounts to ensure timely collection without exceeding reasonable past-due limits.
• Initiate calls if no response is received after two emails.
• Maintain a consistent schedule for reviewing accounts: front-to-back every 10–14 days, with priority on 60–90+ day past-due and significant 30-day past-due accounts.
• Process debits and credits while addressing accounts holistically.
• Resend invoices as needed and verify accuracy.
• Implement resolutions and prevent recurring discrepancies.
• Continuously develop self-escalation skills and support team members.

Communications

• Document all correspondence with affiliates, vendors, and facilities.
• Respond to emails within 24 hours and manage the inbox as a prioritized to-do list.
• Maintain professional and timely communication at all times.

Behavioral Competencies

• Attitude & Effort: Open to coaching and committed to learning.
• Customer Satisfaction: Deliver high-quality service to internal and external stakeholders.
• Teamwork: Value collaboration and assume good intent from colleagues.
• Time Management: Prioritize tasks efficiently while maintaining accuracy.
• Display Mission & Values: Own it, connect authentically, and inspire with impact and humanity.

Systems & Tools

• Utilize credit and financial tools effectively, including DNBi, PS payment history, public records, and reporting platforms.
• Demonstrate proficiency with computer systems and applications (MS Office, Remi, Notes, Internet, Excel).
• Perform other duties as assigned by management.

Qualifications:

• High school education required.
• Ability to make sound financial decisions and perform basic business math.
• Proficiency in Windows and MS Office applications.
• Typing speed of at least 35 words per minute.
• Strong organizational, time management, and multitasking skills.
• Ability to work collaboratively and communicate openly with team members.

Preferences:

• Minimum of 1 year of collections experience, preferably B2B.

Pay Range:
USD $24.04 – USD $28.85 /Hr

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