[Hiring] Care Management Support Coordinator II REMOTE USA
Position: Care Management Support Coordinator II
Date Posted: September 7, 2025
Industry: Healthcare / Care Management
Employment Type: Full Time
Experience: 1–2 years of related experience
Qualification: High School Diploma or GED
Salary: $17.50 – $27.50 per hour
Location: Remote, United States (Iowa, Michigan, or New Jersey)
Company: Centene Corporation
Description:
Centene Corporation – Care Management Support Coordinator II
Centene is looking for a dedicated Care Management Support Coordinator II to assist in administrative care management activities and serve as a key point of contact for members, providers, and staff. This role helps ensure high-quality support and guidance throughout the care process, documenting member interactions in compliance with state and regulatory standards.
Key Responsibilities:
- Conduct outreach to members via phone to guide them through care plan next steps, connect them with community or health plan resources, and provide education to both members and providers
- Support members in accessing health plan and community resources to ensure optimal care
- Apply working knowledge of assigned health plan activities and resources
- Serve as first-line support for member and provider inquiries, including explaining care plan procedures and protocols
- Assist with member onboarding and administrative duties, including sending welcome letters, correspondence, and educational materials
- Document and maintain non-clinical member records in compliance with state and regulatory requirements
- Refer members to appropriate local benefits and services to address Social Determinants of Health (SDOH) needs
- Perform additional duties as assigned while adhering to company policies and standards
Requirements:
- High School Diploma or GED
- 1–2 years of related experience in healthcare or care management support
- Excellent communication and organizational skills
- Ability to work remotely with a flexible schedule (Monday–Friday, 8am–5pm EST or 9am–6pm EST)
Benefits:
- Competitive pay and comprehensive benefits package
- Health insurance, 401K, stock purchase plans, tuition reimbursement
- Paid time off and holidays
- Flexible work arrangements: remote, hybrid, field, or office
Centene is committed to diversity and equal opportunity, considering all qualified applicants without regard to race, religion, gender, disability, veteran status, or other protected characteristics. Arrest or conviction records are considered in accordance with applicable laws.
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