[Hiring] Call Center / Customer Service Agent / Chat Support Abu Dhabi UAE
Position: Call Center / Customer Service Agent / Chat Support
Date Posted: September 28, 2025
Industry: Customer Service / Call Center / Retail
Employment Type: Full Time
Experience: 1 – 2 years (UAE call center/customer service)
Qualification: Bachelor’s Degree
Salary: AED 3,000 – 3,500
Location: Abu Dhabi, United Arab Emirates
Company: JAYS
Description:
Join Our Team — Call Center / Customer Service Agent / Chat Support
We’re looking for friendly, energetic professionals to be the voice of JAYS. If you enjoy helping customers, can type fast, and keep your cool in a busy environment, this role will suit you. You’ll handle customer enquiries across calls, chats and emails while keeping records accurate and ensuring customers leave satisfied.
What You’ll Do:
• Answer inbound calls and respond to customer chats and emails about orders, product questions, and feedback.
• Deliver professional, courteous service — customers notice the tone in your voice.
• Accurately log interactions and update customer records while juggling multiple tasks.
• Work closely with colleagues to resolve issues and improve the overall customer experience.
• Escalate complex problems to supervisors and follow up to closure.
What We Offer:
• Visa and medical insurance fully sponsored.
• All benefits in accordance with UAE labour law, including paid public holidays.
• Annual leave, sick leave and statutory entitlements.
• Flight ticket allowance to home country every 2 years on visa renewal.
• Special overtime pay for hours worked beyond 9 per day.
• Supportive management and a positive workplace culture.
Your Schedule:
• 6 days a week.
• Two shift options: 08:00 AM – 05:00 PM or 05:00 PM – 12:00 AM.
• 9-hour duty including 1 hour break.
Who We’re Looking For:
• Bachelor’s degree (mandatory).
• Fluent English — both spoken and written.
• 1–2 years UAE call center/customer service experience (non-negotiable).
• Fast, accurate typing and strong computer skills.
• Energetic, solution-focused, and eager to learn and grow.
• Available to join within 1–2 weeks.
• Open to all nationalities — talent matters most.
How to Apply:
If you’re an energetic customer-service professional with a positive attitude, prepare an updated CV and apply using the details below.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
