[Hiring] Call Center Agent Dubai UAE
Position: Call Center Agent
Date Posted: 2 October 2026
Industry: Healthcare
Employment Type: Full Time
Experience: Not Specified
Qualification: Not Specified
Salary: AED 3,500 – AED 5,000 per month (Estimated)
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
A healthcare organization in Dubai is seeking a professional and customer-focused Call Center Agent to join its growing team. This is an excellent opportunity for individuals who enjoy assisting people, delivering outstanding customer service, and working in a fast-paced healthcare environment.
The successful candidate will be responsible for handling patient inquiries, managing calls professionally, and ensuring a positive customer experience while supporting the organization’s commitment to quality healthcare services. The company offers a collaborative workplace along with opportunities for learning, career growth, and professional development.
Key Responsibilities:
• Handle incoming and outgoing calls in a professional and courteous manner.
• Respond to patient inquiries and provide accurate information regarding services.
• Schedule, update, and manage appointments when required.
• Maintain accurate records of customer interactions and call details.
• Escalate complex issues to the appropriate department when necessary.
• Deliver excellent customer service while maintaining confidentiality and professionalism.
• Support daily call center operations and administrative tasks.
Requirements:
• Previous call center or customer service experience is an advantage.
• Strong verbal communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Good organizational skills with attention to detail.
• Ability to work effectively both independently and as part of a team.
Strong knowledge of:
• Customer service and telephone communication.
• Microsoft Office and basic computer applications.
• Call handling, appointment coordination, and record management.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
