[Hiring] Call Center Agent Dubai UAE
Position: Call Center Agent
Date Posted: September 4, 2026
Industry: Hospitality / Fine Dining
Employment Type: Full-Time
Experience: Previous Experience in Call Center, Reservations, Customer Service, or Hospitality
Qualification: High School Diploma / Diploma or Degree (Preferred)
Salary: AED 3,500 – AED 5,500 (Estimated)
Location: Dubai, United Arab Emirates
Company: Sakhalin Dubai
Description:
Sakhalin Dubai is seeking a professional and customer-focused Call Center Agent to join its growing team. This role is ideal for individuals with excellent communication skills who enjoy assisting guests and delivering exceptional customer service.
The selected candidate will manage guest calls, restaurant reservations, and inquiries while maintaining the highest standards of professionalism. Previous experience in hospitality or premium dining will be considered an advantage.
Key Responsibilities:
• Handle guest calls, inquiries, and reservation requests.
• Provide accurate information about restaurant services.
• Manage reservations and update booking records.
• Deliver exceptional customer service over the phone.
• Resolve guest concerns professionally and efficiently.
• Coordinate with the restaurant team to ensure smooth guest experiences.
Requirements:
• Previous experience in a call center, reservations, customer service, or hospitality.
• Excellent communication skills and telephone etiquette.
• Fluent English communication skills.
• Russian-speaking candidates are highly preferred.
• Strong customer service and problem-solving abilities.
• Good computer skills with strong attention to detail.
• Fine dining or premium restaurant experience is an advantage.
• Strong knowledge of:
• Customer service and telephone etiquette.
• Reservation management systems.
• Computer applications and guest communication.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
