[Hiring] Call Center Agent (Arabic Speaker) Dubai UAE
Position: Call Center Agent (Arabic Speaker)
Date Posted: September 9, 2025
Industry: Customer Service / Healthcare / Call Center
Employment Type: Full Time
Experience: Not Specified
Qualification: Graduate in Nursing / Pharmacy / or related Medical field
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Al Madallah
Description:
Hiring – Call Center Agent (Arabic Speaker)
We are seeking an Arabic-speaking call center professional with a medical background to join our Dubai team. This role involves managing incoming customer contacts, delivering accurate clinical-related information, and ensuring a positive experience for callers while maintaining strict confidentiality.
Key Responsibilities:
• Handle inbound calls, queries & complaints — manage customer concerns professionally and calmly.
• Provide high-quality, customer-focused service — give accurate information and help resolve issues.
• Update database & document interactions — record call details and outcomes in the system.
• Follow scripts, policies & processes — adhere to provided procedures and escalation pathways.
• Meet team targets & ensure data confidentiality — work to achieve KPIs while protecting sensitive information.
Requirements:
• Qualification: Graduate in Nursing, Pharmacy, or another medical field.
• Language: Arabic speaker required (fluency in English is an advantage).
• Attitude: Professional phone manner, reliable, and able to work within call center procedures.
Application guidance:
• When applying, please reference “Call Center – Agent Arabic Speaker” in your email subject line.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
