[Hiring] Business Operations Specialist REMOTE USA
Position: Business Operations Specialist
Date Posted: October 17, 2025
Industry: Telecommunications / Internet Services / Operations
Employment Type: Full Time
Experience: 1–3 years of administrative or clerical experience
Qualification: High School Diploma or GED required
Location: United States, REMOTE
Company: Bluepeak
Description:
Bluepeak is seeking a detail-oriented and proactive Business Operations Specialist to join our team. This role involves managing commercial sales accounts and overseeing the full lifecycle of service installations, including scheduling, order entry, coordination with installation teams, and project completion. If you enjoy working in a dynamic environment and helping deliver high-quality fiber internet services, this position is ideal for you.
Key Responsibilities:
• Contact commercial customers to schedule installation dates and times for services.
• Verify services ordered and required equipment, informing customers of necessary preparations.
• Coordinate with Installation and Networking teams to ensure technicians and equipment are ready.
• Organize project details and provide updates to stakeholders.
• Complete phone port setups and edit phone accounts.
• Set up customer accounts, create service products, and assign numbers.
• Follow up with customers post-installation to ensure satisfaction.
• Assist colleagues with order inquiries and follow up on missing information or FOC rejections.
• Maintain accurate departmental records and stay current with policies.
• Track project statuses and handle additional related duties as assigned.
Requirements:
• High School Diploma or GED required.
• 1–3 years of administrative or clerical experience.
• Strong customer service, time management, and organizational skills.
• Excellent verbal, written, and presentation skills.
• Ability to remain professional in changing or challenging situations.
• Proficiency in MS Office Suite (Outlook, PowerPoint, Word, Excel, OneNote).
• Ability to sit for prolonged periods and work on a computer.
• Must have reliable transportation and be able to lift up to 5 lbs.
• Must pass background and drug tests prior to employment.
Why Work at Bluepeak:
• Competitive compensation with annual bonus eligibility.
• Comprehensive benefits including medical, dental, vision, life insurance, and 401(k).
• Generous vacation, paid sick time, holidays, and personal days.
• Emphasis on professional development and internal promotions.
• Employee discounts on Bluepeak services, including internet.
• Supportive and inclusive workplace with flexibility and resources to succeed.
About Us:
Bluepeak is dedicated to providing high-speed, reliable technology regardless of city size. From internet and TV to connecting every device at home or business, we deliver cutting-edge fiber connections with speeds up to 5 gigabits for residential customers and 10 gigabits for businesses, eliminating red tape, hidden fees, and slow responses.
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