[Hiring] Billing & Posting Resolution Representative REMOTE USA
Position: Billing & Posting Resolution Representative
Date Posted: January 5, 2026
Industry: Healthcare / Accounts Receivable Management / Hospital Billing
Employment Type: Full Time
Experience: 3 years hospital payment posting, including time outside TruBridge
Qualification: High school diploma or equivalent; knowledge of CPT and ICD-10 coding, medical terminology, and insurance claims processing preferred
Location: United States REMOTE
Company: TruBridge
Description:
The Billing & Posting Resolution Representative at TruBridge serves as a key liaison for hospitals and clinics utilizing TruBridge Accounts Receivable Management Services. This role ensures accurate receipt posting, contractual allowances, and other remittance amounts while collaborating with hospital staff and TruBridge management. Candidates must be detail-oriented, organized, and possess excellent verbal and written communication skills.
Essential Functions:
• Receive and verify daily balanced receipts stamped for deposit
• Research unclear receipts to ensure proper posting
• Post payments and zero payments to the correct accounts, documenting follow-up notes as needed
• Maintain logs of daily receipts and contractual postings
• Process rejections by correcting billing errors or resubmitting claims to insurance carriers
• Meet production and quality assurance standards consistently
• Deliver quality customer service according to company and client-specific policies
• Update job knowledge via company education opportunities
• Protect confidential customer information
• Process miscellaneous paperwork as assigned
• Assist high-profile customers and manage complex processes
• Participate in team projects as requested
• Display thorough understanding of CAS codes and denial reason codes
• Post patient payments, electronic insurance payments, and manual insurance payments accurately
• Balance daily payments and ensure postings reconcile with bank deposits
• Serve as a resource for other receipting service specialists
• Adapt quickly to shifting tasks and priorities
• Work overtime as needed to ensure daily/monthly balances are completed
• Support backlog receipting projects, including researching unresolved accounts, credit accounts, and reconciling unapplied payments
Minimum Requirements:
• 3 years of hospital payment posting experience, including time outside TruBridge
• Proficiency with computer systems and medical billing software
• Familiarity with CPT and ICD-10 coding, and medical terminology
• Experience communicating with insurance payers and filing claim appeals
• Ability to maintain confidentiality with sensitive information
• Strong multitasking, written, and verbal communication skills
Why Should You Join Our Team?
• 3 weeks paid training
• Earn time off from Day 1
• 10 company-paid holidays
• Medical, dental, and vision insurance
• Company-paid life and AD&D insurance
• Company-paid short-term disability insurance
• Optional long-term disability, accident, and ID theft insurance
• Paid parental leave
• Flexible spending or healthcare savings accounts
• 401(k) retirement plan with competitive employer match
• Casual dress code
• Opportunities for career advancement
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