[Hiring] Billing Manager / Billing & AR Operations Manager REMOTE USA
Position: Billing Manager / Billing & AR Operations Manager
Date Posted: December 19, 2025
Industry: SaaS / Technology / Finance / Billing Operations
Employment Type: Full Time
Experience: Not Specified
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: $85,000 – $125,000 + Equity + Benefits
Location: San Francisco, United States, REMOTE
Company: Scribe
Description:
WE ARE HIRING – BILLING MANAGER
Scribe is seeking a high-impact Billing Manager / Billing & AR Operations Manager to lead and scale end-to-end billing, accounts receivable, and collections operations as the company accelerates toward $200M+ in ARR. This role is critical to supporting rapid growth, especially as enterprise and sales-led motions expand and billing volumes are expected to double over the next year.
About the Company:
Founded in 2019 and headquartered in San Francisco, Scribe powers how work gets documented and scaled. With more than 5 million users across 600,000 businesses and adoption by over 94% of the Fortune 500, Scribe’s Workflow AI platform helps teams work smarter, faster, and more consistently. The company is valued at over $1 billion, backed by top investors, and recognized as a LinkedIn Top Startup.
Why This Role Matters:
This position owns the billing and AR engine and ensures billing accuracy, timely invoicing, strong collections performance, and a seamless customer billing experience. The role partners closely with Finance, RevOps, Sales, Customer Success, and Support to build scalable, customer-centric billing operations.
Key Responsibilities:
- Scale and stabilize enterprise billing workflows to ensure accurate and timely billing for new deals, renewals, and expansions.
- Drive reduction in DSO by implementing structured collections strategies and clear escalation processes.
- Build visibility into Billing and AR performance through KPI reporting on aging, cash collections, billing accuracy, and DSO.
- Improve order-to-cash data quality by aligning contract terms, pricing, and customer data across teams.
- Enhance the customer billing experience by standardizing responses to billing inquiries and clarifying billing documentation.
- Identify process gaps, document workflows, and recommend automation and system improvements, including billing tools and integrations.
What Makes You a Great Fit:
- Strong data-driven mindset with the ability to analyze trends and identify root causes.
- Comfortable owning ambiguous problems and creating structured, scalable solutions.
- Proven ability to thrive in fast-paced, high-growth environments.
- Highly execution-focused with strong follow-through and accountability.
- Excellent cross-functional communication skills across Finance, Sales, RevOps, CS, and Support.
- Strong alignment with company values, integrity, transparency, and customer empathy.
Compensation & Benefits:
- Competitive salary range based on experience and location.
- Equity ownership with long-term growth potential.
- Health, dental, and vision insurance for employees and dependents.
- Flexible paid time off and company holidays.
- 401(k) retirement plan.
- Paid parental leave.
- Home office stipend for remote or hybrid employees.
- Commuter benefits and daily catered lunches for San Francisco–based staff.
Scribe is an Equal Opportunity and Affirmative Action Employer and is committed to fostering an inclusive and supportive workplace.
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