[Hiring] Billing and Support Specialist REMOTE USA

­­­­Position: Billing and Support Specialist

Date posted: 2025-07-23

Industry: Other

Employment type: temporary

Experience: 2 to 3 year               

Qualification: Bachelor’s Degree holder

Salary: $35/hour

Location: United States, REMOTE

Company: Elevate

Description:

Elevate

Billing and Support Specialist

United States ·

About the job

This is a temporary position of about 6 months.

Elevate is recruiting a Billing and Support Specialist to work within the Legal Operations business unit supporting one of their customers in the tech industry.

Must have TeamConnect experience.

Specifically, the Billing and Support Specialist will

  • Provide e-billing support.
  • Provide high volume customer service support

Experience

  • 5+ years billing support experience, within a legal vendor environment is preferred.
  • Experience in high volume billing/customer service support

Technical Skills

  • Experience with TeamConnect is required.
  • Experience with Microsoft Office Suite.
  • Experience with a support ticketing system or equivalent customer facing service experience.
  • Experience with Timekeeper management.

Compensation

The pay rate for this temporary, remote-based role is $35/hour.

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

  • For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific
  • For the fourth year in a row, Elevate’s integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
  • Newsweek awarded Elevate the highest rating in the annual ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplace for 2024’ lists
  • Elevate was named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
  • Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
  • Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
  • Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
  • The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

Learn more at https://elevate.law

See more jobs at https://elevate.law/careers/

Follow us on social media https://www.linkedin.com/company/elevate-services

Follow our Flexible Legal Resourcing Community https://www.linkedin.com/company/elevate-flexible-legal-resourcing/

All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.