[Hiring] Benefits & Authorization Specialist II REMOTE USA
Position: Benefits & Authorization Specialist II
Date Posted: November 29, 2025
Industry: Healthcare / Orthotics & Prosthetics
Employment Type: Full Time
Experience: Minimum 2 years in insurance verification and/or benefits
Qualification: High school diploma or equivalent
Salary: $18.00 – $27.00 per hour + annual bonus up to 5% of base pay
Location: United States, REMOTE
Company: Hanger, Inc.
Description:
Hanger, Inc., a global leader in orthotic and prosthetic services, is seeking a Benefits & Authorization Specialist II to join our team. This role involves reviewing patient information to verify active insurance coverage, contacting health insurers to confirm eligibility, and maintaining accurate documentation for authorizations and peer-to-peer communications.
Key Responsibilities:
- Promote and embody the values of Hanger, Inc.
- Review patient documentation to ensure compliance with payer requirements and medical policies.
- Communicate with clinic staff and insurance companies to obtain necessary documentation and verify patient benefits.
- Submit authorization requests and follow up with payers as required.
- Ensure accurate authorizations with correct codes, quantities, and authorization date ranges.
- Update patient charts with appropriate notes and documentation.
- Contact patients for updated insurance information.
- Handle authorization denials by consulting with clinics to determine if an appeal is appropriate, then submit and follow up on appeals as needed.
- Perform other duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent.
- At least 2 years of experience in insurance verification and/or benefits.
- Valid driver’s license and driving record meeting Hanger’s Motor Vehicle Safety standards.
Additional Skills & Success Factors:
- Strong communication and customer service skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Good interpersonal, oral, and written communication abilities.
- Resourceful and flexible team player who builds trust with patients, colleagues, and referral sources.
- Working knowledge of HIPAA and medical insurance regulations for private, state, and federal plans.
- Knowledge of ICD-9, ICD-10, HCPC/CPT coding.
- Proficiency in MS Word, Excel, and automated billing systems.
- Ability to use office equipment such as fax machines, copiers, and calculators.
- Knowledge of state, federal, and regional collection and reimbursement laws.
- Positive attitude, attention to detail, and ability to work independently.
- Proficiency with basic math and accounting.
- Integrity, honesty, and commitment to patient-centered care.
- Continuous innovation and collaboration to achieve superior outcomes.
Benefits & Perks:
- Competitive compensation packages.
- 8 Paid National Holidays & 4 Floating Holidays.
- PTO including vacation and sick leave.
- Medical, Dental, and Vision benefits.
- 401(k) savings and retirement plan.
- Paid parental bonding leave.
- Flexible work schedules and part-time opportunities.
- Employee referral bonus program.
- Mentorship programs and student loan repayment assistance.
- Relocation assistance and travel opportunities for clinical professionals.
- Volunteer opportunities at local and national events such as Hanger’s BAKA Bootcamp and EmpowerFest.
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