[Hiring] Authorizations Administrator REMOTE USA
Position: Authorizations Administrator
Date Posted: November 29, 2025
Industry: Behavioral & Mental Health / Healthcare Services
Employment Type: Full Time
Experience: Minimum two years in insurance authorization, billing, medical administration, or healthcare office work; ABA, Behavioral Health, or Mental Health experience preferred
Qualification: High school diploma required (Preferred: Associate’s or Bachelor’s degree in Health Administration, Business, Behavioral Science, or related field)
Salary: $20.00 – $24.00 per hour
Location: Remote, United States
Company: Burnett Therapeutic Services
Description:
Burnett Therapeutic Services (BTS) is seeking a dedicated Authorizations Administrator to provide timely, accurate, and compliant processing of insurance authorizations for ABA services. This remote role serves as a crucial liaison between funders, families, and clinical teams to ensure uninterrupted service delivery. The ideal candidate is highly organized, communicates professionally, and is comfortable managing payer systems in a fast-paced environment.
Key Responsibilities:
Insurance Verification & Authorization Management
- Verify eligibility, coverage, and ABA benefits for new and existing clients
- Submit authorization requests with all required clinical documentation
- Track authorization timelines to prevent service interruptions
- Communicate with funders to resolve delays, missing information, or pending items
- Maintain spreadsheets and logs for approvals, expirations, and utilization
Denial Management & Appeals
- Review and identify causes of denials or partial approvals
- Submit corrections, appeals, or resubmissions with proper documentation
- Collaborate with funders, supervisors, and internal teams to resolve discrepancies
- Maintain audit-ready documentation for follow-up and compliance
Documentation, Reporting & Compliance
- Ensure all authorization-related documents comply with HIPAA and payer regulations
- Update reporting trackers with current authorization status and due dates
- Communicate report deadlines and insurance requirements to clinical teams
Collaboration & Communication
- Respond to staff questions regarding authorization requirements and payer guidelines
- Provide status updates to families and internal departments
- Support process improvement initiatives and SOP refinements
Qualifications:
Education
- High school diploma required
- Associate’s or Bachelor’s degree in a related field preferred
Experience
- Minimum two years in insurance authorization, billing, medical administration, or healthcare office work
- ABA, Behavioral Health, or Mental Health experience preferred
- Familiarity with Medi-Cal, commercial insurance, and Northern California payers a plus
Skills & Competencies
- Understanding of behavioral health authorizations and CPT codes
- Strong written and verbal communication with funders, clinicians, and families
- Excellent accuracy and attention to detail
- Ability to manage multiple deadlines simultaneously
- Proficiency with payer portals, Google Sheets, Excel, and EHR systems
- Desktop setup preferred; dual monitors recommended
Work Environment
- Fast-paced administrative support role
- Collaboration with clinical teams and external payers
- Deadlines linked to report cycles and authorization renewals
Core Competencies
- Analytical thinking
- HIPAA and compliance awareness
- High accuracy and detail tracking
- Clear and professional communication
Why Choose BTS
BTS provides long-term training, mentorship, and growth opportunities within a supportive, mission-driven environment. Staff are valued, empowered, and engaged in meaningful work supporting children and families.
Benefits
- Medical, dental, and vision (30+ hrs/week)
- 401(k) eligibility after 1,000 hours
- Aflac supplemental insurance options
- Employee assistance and wellness support
- Employee discount program
- 6 paid holidays after one year
- 40 hours sick leave accrued annually
- Shadowing, skill-building, and mentorship opportunities
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