[Hiring] Authorizations Administrator REMOTE USA

Position: Authorizations Administrator

Date Posted: November 29, 2025

Industry: Behavioral & Mental Health / Healthcare Services

Employment Type: Full Time

Experience: Minimum two years in insurance authorization, billing, medical administration, or healthcare office work; ABA, Behavioral Health, or Mental Health experience preferred

Qualification: High school diploma required (Preferred: Associate’s or Bachelor’s degree in Health Administration, Business, Behavioral Science, or related field)

Salary: $20.00 – $24.00 per hour

Location: Remote, United States

Company: Burnett Therapeutic Services

Description:
Burnett Therapeutic Services (BTS) is seeking a dedicated Authorizations Administrator to provide timely, accurate, and compliant processing of insurance authorizations for ABA services. This remote role serves as a crucial liaison between funders, families, and clinical teams to ensure uninterrupted service delivery. The ideal candidate is highly organized, communicates professionally, and is comfortable managing payer systems in a fast-paced environment.

Key Responsibilities:

Insurance Verification & Authorization Management

  • Verify eligibility, coverage, and ABA benefits for new and existing clients
  • Submit authorization requests with all required clinical documentation
  • Track authorization timelines to prevent service interruptions
  • Communicate with funders to resolve delays, missing information, or pending items
  • Maintain spreadsheets and logs for approvals, expirations, and utilization

Denial Management & Appeals

  • Review and identify causes of denials or partial approvals
  • Submit corrections, appeals, or resubmissions with proper documentation
  • Collaborate with funders, supervisors, and internal teams to resolve discrepancies
  • Maintain audit-ready documentation for follow-up and compliance

Documentation, Reporting & Compliance

  • Ensure all authorization-related documents comply with HIPAA and payer regulations
  • Update reporting trackers with current authorization status and due dates
  • Communicate report deadlines and insurance requirements to clinical teams

Collaboration & Communication

  • Respond to staff questions regarding authorization requirements and payer guidelines
  • Provide status updates to families and internal departments
  • Support process improvement initiatives and SOP refinements

Qualifications:

Education

  • High school diploma required
  • Associate’s or Bachelor’s degree in a related field preferred

Experience

  • Minimum two years in insurance authorization, billing, medical administration, or healthcare office work
  • ABA, Behavioral Health, or Mental Health experience preferred
  • Familiarity with Medi-Cal, commercial insurance, and Northern California payers a plus

Skills & Competencies

  • Understanding of behavioral health authorizations and CPT codes
  • Strong written and verbal communication with funders, clinicians, and families
  • Excellent accuracy and attention to detail
  • Ability to manage multiple deadlines simultaneously
  • Proficiency with payer portals, Google Sheets, Excel, and EHR systems
  • Desktop setup preferred; dual monitors recommended

Work Environment

  • Fast-paced administrative support role
  • Collaboration with clinical teams and external payers
  • Deadlines linked to report cycles and authorization renewals

Core Competencies

  • Analytical thinking
  • HIPAA and compliance awareness
  • High accuracy and detail tracking
  • Clear and professional communication

Why Choose BTS
BTS provides long-term training, mentorship, and growth opportunities within a supportive, mission-driven environment. Staff are valued, empowered, and engaged in meaningful work supporting children and families.

Benefits

  • Medical, dental, and vision (30+ hrs/week)
  • 401(k) eligibility after 1,000 hours
  • Aflac supplemental insurance options
  • Employee assistance and wellness support
  • Employee discount program
  • 6 paid holidays after one year
  • 40 hours sick leave accrued annually
  • Shadowing, skill-building, and mentorship opportunities

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