[Hiring] Assistant Front Office Manager Dubai UAE

Position: Assistant Front Office Manager

Date Posted: November 16, 2025

Industry: Hospitality / Hotel Management

Employment Type: Full Time

Experience: Minimum 2–3 years in a managerial role within the Front Office department, preferably in a 4/5-star hotel

Qualification: Estimated Bachelor’s Degree holder in Hospitality Management or related field

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:


We are seeking a highly skilled and motivated Assistant Front Office Manager to join our team. The ideal candidate will have a passion for guest service, strong leadership skills, and the ability to efficiently oversee all front office operations while ensuring an exceptional guest experience.

Key Responsibilities:

  • Supervise daily operations of the Front Desk, Guest Services, Concierge, and transportation
  • Ensure guest satisfaction and manage complaints promptly and professionally
  • Oversee online reviews, maintain brand reputation, and work to improve overall rankings
  • Train, supervise, and motivate front office team members to uphold service excellence
  • Coordinate with all hotel departments for smooth and efficient operations
  • Manage duty rosters, room allocations, and daily operational reports
  • Ensure compliance with hotel policies, SOPs, and brand standards

Requirements:

  • Minimum 2–3 years of managerial experience in Front Office operations within a 4/5-star hotel
  • Strong communication and interpersonal skills
  • Proficiency in Opera PMS
  • Proven leadership abilities in fast-paced hotel environments
  • Excellent problem-solving skills and guest-handling capabilities
  • Flexibility to work rotational shifts


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