[Hiring] Assistant Front Office Manager Dubai UAE
Position: Assistant Front Office Manager
Date Posted: November 16, 2025
Industry: Hospitality / Hotel Management
Employment Type: Full Time
Experience: Minimum 2–3 years in a managerial role within the Front Office department, preferably in a 4/5-star hotel
Qualification: Estimated Bachelor’s Degree holder in Hospitality Management or related field
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are seeking a highly skilled and motivated Assistant Front Office Manager to join our team. The ideal candidate will have a passion for guest service, strong leadership skills, and the ability to efficiently oversee all front office operations while ensuring an exceptional guest experience.
Key Responsibilities:
- Supervise daily operations of the Front Desk, Guest Services, Concierge, and transportation
- Ensure guest satisfaction and manage complaints promptly and professionally
- Oversee online reviews, maintain brand reputation, and work to improve overall rankings
- Train, supervise, and motivate front office team members to uphold service excellence
- Coordinate with all hotel departments for smooth and efficient operations
- Manage duty rosters, room allocations, and daily operational reports
- Ensure compliance with hotel policies, SOPs, and brand standards
Requirements:
- Minimum 2–3 years of managerial experience in Front Office operations within a 4/5-star hotel
- Strong communication and interpersonal skills
- Proficiency in Opera PMS
- Proven leadership abilities in fast-paced hotel environments
- Excellent problem-solving skills and guest-handling capabilities
- Flexibility to work rotational shifts
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