[Hiring] Airport Officer Sharjah UAE

Position: Airport Officer

Date Posted: August 3, 2025

Industry: Aviation / Airline Operations

Employment Type: Full-Time

Experience: Minimum 3 Years in Supervisory Role

Qualification: University Graduate or Higher Diploma

Salary: AED 5000 to 10000

Location: Sharjah, United Arab Emirates

Company: Kenya Airways

Description:
Kenya Airways is seeking a proactive and experienced Airport Officer to join their ground operations team in Sharjah, UAE. This position plays a critical role in ensuring smooth airport operations and upholding high standards of punctuality, safety, and customer satisfaction in accordance with both internal policies and local regulations.

Key Responsibilities:

• Ensure third-party service providers meet contractual standards related to punctuality and customer service as per company and regulatory guidelines.
• Oversee the check-in, boarding, and arrival processes to ensure passengers enjoy a seamless and comfortable travel experience.
• Act as the lead liaison with airport authorities and stakeholders in the absence of the Station Manager, including representing Kenya Airways at AOC meetings.
• Monitor and guide all departure activities to support on-time performance while maintaining strict compliance with safety and security protocols.
• Build and maintain strong collaborative relationships with airport personnel, government entities, and other airlines to support uninterrupted operations.
• Allocate and supervise staff tasks during shifts for maximum efficiency and team performance.
• Communicate critical updates to passengers, team members, and third-party providers to avoid lapses in service.
• Compile and file accurate flight reports and related documentation for internal and regulatory use.
• Serve as acting Station Manager when the primary manager is unavailable.
• Promote the airline’s image through excellent representation and customer engagement.

Required Skills and Competencies:

• Strong negotiation and analytical abilities.
• Outstanding interpersonal and communication skills.
• Proven team leadership and motivational skills.
• Strong organizational and planning capabilities.

Qualifications:

• Bachelor’s Degree or relevant Higher Diploma.
• At least 3 years of hands-on experience in airport handling operations in a supervisory capacity.
• Certifications in Dangerous Goods Regulations (CAT 10), Ground Handling Management (IATA or equivalent), and Passenger Handling Training.
• Familiarity with financial management and cost control.
• Proficiency in ALTEA DCS – CM and FM systems.
• Must be computer literate.

Additional Requirements:

• Must possess legal rights to live and work in the UAE.
• Only shortlisted candidates will be contacted due to application volume.
• Kenya Airways is committed to equal opportunity employment—applicants from all backgrounds are encouraged to apply.

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