[Hiring] Admissions Specialist I REMOTE USA

Position: Admissions Specialist I

Date Posted: October 2, 2025

Industry: Healthcare / Mental Health

Employment Type: Full Time

Experience: 1+ years in mental health admissions or sales-related role

Qualification: Degree in psychology, business administration, or other health-related field preferred

Location: Remote, United States

Company: Equip

Description:
Equip, a leading virtual eating disorder treatment program, is seeking an Admissions Specialist I to serve as the primary point of contact for families seeking care. This role requires excellent communication skills, attention to data, and a proactive, can-do attitude. The Admissions Specialist I will work closely with patients, families, and internal teams to ensure a smooth admissions process and uphold Equip’s mission of evidence-based care.

Key Responsibilities:

• Meet or exceed targets by handling inbound admissions inquiries from providers and the Admissions Inquiry team.
• Collect, document, and maintain patient data accurately in Equip’s EMR system.
• Coordinate with internal teams to meet patient and family needs while monitoring admissions criteria.
• Build and maintain relationships with referring providers, serving as the Equip Health expert.
• Apply problem-solving and sales skills to encourage timely treatment.
• Monitor medical records and collaborate with Medical Directors on admissions criteria.
• Maintain HIPAA compliance in handling sensitive patient and insurance information.
• Empathetically guide patients and families through the admissions process.
• Perform other duties as assigned.

Qualifications:

• 1+ years of experience in mental health admissions or a related sales role.
• Strong interpersonal skills with effective phone presence and relationship-building abilities.
• Analytical skills to collect, interpret, and use admissions data to improve processes.
• Understanding of the healthcare landscape.
• Excellent organizational, adaptability, and conflict management skills.
• Passion for Equip’s mission and values.
• Spanish language proficiency is a plus.

Time Off:

• Flex PTO (3–5 weeks/year recommended) plus 11 paid company holidays.
• Generous parental leave.

Core Benefits:

• Competitive medical, dental, and vision plans with generous employer contributions.
• Company-paid short-term disability, long-term disability, life, and AD&D insurance.
• Company-paid partnership with Maven Clinic for reproductive and family care.
• Employee Assistance Program (EAP) for mental health, legal, and financial support.
• 401(k) retirement plan.

Physical Demands:

• Work is 100% remote with no travel required.
• Stationary position requiring operation of office equipment and keyboards, and phone communication.

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