[Hiring] Admissions Coordinator REMOTE USA
Position: Admissions Coordinator
Date Posted: August 22, 2025
Industry: Healthcare / Mental Health Services
Employment Type: Full Time
Experience: 2+ years (sales or client admissions experience preferred)
Qualification: High School Diploma or equivalent (Bachelor’s degree a plus)
Salary: $54,000 – $60,000 per year (base) + performance-based bonus; total target compensation $66,000 – $84,000 per year
Location: United States [REMOTE possible depending on role, except AK, CA, CO, IL, ME, NY, WA]
Company: Charlie Health
Description:
Charlie Health is seeking a compassionate and detail-oriented Admissions Coordinator to join our mission-driven team. The role focuses on facilitating access to behavioral health treatment for at-risk youth and ensuring a seamless admission experience for clients and their families. As the first point of contact, you’ll help expand access to life-saving mental health services.
Key Responsibilities:
- Handle a high volume of inbound and outbound calls from prospective clients, families, and referral sources professionally and empathetically.
- Build strong rapport with clients and families to collect demographics, treatment history, and presenting issues.
- Explain financial policies, payment options, and potential financial assistance programs clearly.
- Maintain accurate client records using Salesforce, including treatment consents and insurance information.
- Coordinate with internal teams to meet KPIs such as time-to-admission and client satisfaction.
- Ensure timely communication with all prospective clients and referral sources to facilitate admissions.
- Develop a deep understanding of Charlie Health’s clinical services and communicate the organization’s individualized care model effectively.
Qualifications:
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Minimum 2 years of sales experience; healthcare admissions experience is a plus.
- Proven ability to meet and exceed performance targets.
- At least 1 year of experience using Salesforce.
- Ability to work shifts as outlined in application requirements.
- Strong multitasking skills in a fast-paced environment.
- Familiarity with HIPAA regulations is a plus.
- Experience with adolescents or young adults in a mental health setting is advantageous.
- Proficiency in Microsoft Office and Google Suite.
Benefits:
- Comprehensive benefits package for full-time employees.
- Opportunities to work in a mission-driven, growth-oriented environment.
- Supportive culture focused on connection, congruence, and commitment.
Additional Information:
- Candidates in Alaska, California, Colorado, Illinois, Maine, New York, or Washington are not eligible.
- Pay is individualized based on location, experience, expertise, and internal equity considerations.
- Charlie Health maintains a strict no-fee, no-third-party recruitment policy. Legitimate communications come only from @charliehealth.com email addresses.
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