[Hiring] Admission Specialist REMOTE USA
Position: Admission Specialist
Date Posted: September 25, 2025
Industry: Education / Online Learning / K-12
Employment Type: Full Time
Experience: 2 years (Preferred)
Qualification: High school diploma required, Bachelor’s degree preferred
Location: Texas, United States [REMOTE]
Company: Innovative Network of Knowledge
Description:
Innovative Network of Knowledge is a fast-growing virtual education company committed to transforming K-12 learning through innovative, project-based methods. We are seeking an experienced Admission Specialist to guide prospective families through a seamless enrollment process, ensuring a supportive and informative experience from initial inquiry to enrollment completion.
Key Responsibilities:
- Serve as the primary contact for prospective families, offering guidance on enrollment requirements, tuition, financial aid, and programs
- Manage the full admissions process from inquiry to enrollment, ensuring smooth operations
- Review and verify required enrollment documents in compliance with school and state regulations
- Collaborate with Educational Concierge team to help families choose the best academic pathways
- Maintain accurate records in the student information system (SIS) and CRM platform
- Conduct virtual open houses and informational sessions for families
- Align messaging with marketing and recruitment teams to ensure consistent communication
- Stay informed on state-specific education savings accounts (ESAs) and financial aid options
- Assist with managing CRM customer service tickets, providing timely responses and resolution
- Track and report on admissions metrics such as response times, conversion rates, and engagement
- Provide ongoing nurture and support to prospective families until final enrollment decisions are made
- Perform other duties as assigned
Preferred Skills:
- 2 years of experience in admissions, enrollment, student services, or related fields, ideally in online or private schools
- Proficiency in SIS, CRM platforms, and Microsoft Office/Google Suite
- Familiarity with ESAs, financial aid, or tuition assistance programs is a plus
- Strong customer service, communication, and interpersonal skills
- Detail-oriented with strong organizational and data management abilities
- Experience handling CRM tickets and managing family inquiries
Technology Requirements:
- Employee must provide and maintain home office setup, including internet and telephone
- Company will provide a laptop for work purposes
Additional Information:
- Employment is at-will and not guaranteed for a fixed term
- Compliance with annual Influenza vaccination or approved exemption is required
- Equal employment opportunity in accordance with federal and state laws
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