[Hiring] Administrative Clerk REMOTE USA

Position: Administrative Clerk

Date Posted: September 21, 2025

Industry: Healthcare / Administrative Support

Employment Type: Full Time

Experience: 1+ year healthcare administrative experience in inpatient or outpatient settings within the last three years

Qualification: High school diploma or GED required; college coursework or degree preferred

Salary: $38,604.80 (Estimated starting salary, commensurate with experience)

Location: Dover, DE, United States, REMOTE

Company: Cherokee Federal

Description:
Cherokee Federal is seeking a detail-oriented Administrative Clerk to join their team supporting healthcare operations. This role requires either an active Public Trust clearance or the ability to obtain one and U.S. citizenship due to client requirements. The position specializes in tracking and obtaining initial specialty care and deferred-to-network primary care referrals, including obtaining clear, legible reporting (CLR) from military treatment facilities (MTF) as well as network and non-network providers. CLRs must be followed up on no later than 60 days from referral entry and uploaded within 180 calendar days. The role involves importing and scanning CLRs into patients’ medical records, coordinating with MTF specialty care providers, and preparing referral management data reports using tracking tools.

🔹 Key Responsibilities:

  • Communicate fluently in English, both written and verbal.
  • Perform general office administrative and clerical duties, including receptionist responsibilities and answering telephones.
  • Utilize operational computer skills with Microsoft applications such as Word, Excel, Outlook, and general word processing.
  • Understand medical terminology (preferred).
  • Prepare referral management reports and metrics using tracking tools.
  • Learn and use computer applications such as MHS Genesis (preferred).
  • Apply medical ethics, telephone etiquette, and strong customer service skills.
  • Perform other job-related duties as assigned.

Requirements and Skills:

  • Minimum of one year of healthcare administrative experience in inpatient or outpatient care within the last three years.
  • Proficient in recordkeeping, filing, data entry, scheduling, and general office support.
  • Must pass pre-employment qualifications of Cherokee Federal.
  • Veterans and transitioning military personnel are encouraged to apply.

Cherokee Federal, part of Cherokee Nation Integrated Health (CNIH), provides federal contracting services to over 60 federal clients, focusing on innovative solutions and compassionate service. For more information, visit cherokee-federal.com.

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