[Hiring] Administrative Assistant – Virtual Health REMOTE USA

Position: Administrative Assistant – Virtual Health

Date Posted: December 17, 2025

Industry: Healthcare / Telehealth / Remote Patient Monitoring

Employment Type: PRN / Per Diem

Experience: No experience required

Qualification: High School diploma/GED or 10 years of work experience

Location: Wisconsin, United States REMOTE

Company: SSM Health

Description:
SSM Health is looking for a dedicated Administrative Assistant to join our Virtual Health team and support patients enrolled in our Remote Patient Monitoring (RPM) program. This PRN role primarily covers weekends with occasional weekday shifts and ensures a seamless experience for patients managing their health from home.

Key Responsibilities:

  • Coordinate patient onboarding and schedule RPM services
  • Conduct virtual setup calls to guide patients in using monitoring equipment
  • Assist with equipment troubleshooting in collaboration with our vendor
  • Manage program discharge and offboarding workflows
  • Maintain accurate documentation and communications within Epic
  • Compile information for reports or presentations; prepare charts, graphs, or tables
  • Support budget tracking and maintain financial or personnel records
  • Respond to correspondence, edit and proofread documents
  • Assist with meetings, conferences, programs, or special events
  • Establish and maintain filing systems, order and stock supplies
  • Enter and verify information in databases to ensure accuracy
  • Perform other administrative duties as assigned

Preferred Qualifications:

  • Previous healthcare experience
  • Familiarity with Epic (appointment scheduling, workqueues, inbasket management)
  • Remote work experience
  • Proficiency with Microsoft Office tools (Teams, Outlook, Word, Excel)

Physical Requirements:

  • Frequent sitting, standing, walking, reaching, and repetitive hand/arm movements
  • Frequent use of vision and hearing for near/far distances and color recognition
  • Frequent lifting/carrying/pushing/pulling of 0–25 lbs, occasional up to 50 lbs
  • Occasional bending, stooping, kneeling, squatting, twisting, gripping; rare climbing

Work Shift & Schedule:

  • PRN / Per Diem (as needed), primarily weekends, occasional weekdays
  • 8:00 AM – 4:00 PM CST

Benefits:

  • Paid parental leave for newborns or newly adopted children (pro-rated)
  • Flexible payment options via DailyPay for eligible hourly team members
  • Upfront tuition coverage through FlexPath Funded for eligible team members
  • Comprehensive benefits package for eligible employees

SSM Health fosters a collaborative, inclusive work environment and is an equal opportunity employer.

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