[Hiring] Admin & Customer Service Coordinator Dubai UAE
Position: Admin & Customer Service Coordinator
Date Posted: September 15, 2025
Industry: Food & Beverage / Hospitality / Retail
Employment Type: Full Time
Experience: Not Specified
Qualification: Diploma/Degree/Certificate or equivalent experience in administration or customer service
Salary: AED 4000 to 7000
Location: Dubai, United Arab Emirates
Company: Boon Coffee
Description:
About the Role:
We are looking for a young, energetic and detail-oriented Admin & Customer Service Coordinator to join the Boon Coffee team in Dubai. You will be the point of contact for customers and support the café’s daily administration — ensuring smooth service, excellent customer experiences, and tidy back-of-house operations.
Key Responsibilities:
- Greet and assist customers in person and over the phone, providing friendly, efficient service.
- Handle customer enquiries and feedback, resolving issues or escalating when needed.
- Manage reservations, orders and basic POS/payment tasks, ensuring accuracy and speed.
- Support daily admin duties including inventory checks, stock ordering follow-ups, and basic bookkeeping records.
- Coordinate with the marketing team on promotions, events and in-store displays when required.
- Maintain a clean, organized reception and front-of-house area that reflects the café’s standards.
- Assist with light social media or customer communications as needed to promote offers and events.
Requirements:
- Organized, customer-focused and professional attitude.
- Strong communication skills with the ability to interact warmly with guests and colleagues.
- Attention to detail and comfortable multitasking in a busy café environment.
- Proficiency with basic office tools (email, Google Workspace or MS Office); POS experience is a plus.
- Previous hospitality, retail or customer service experience is preferred but enthusiastic beginners may be considered.
What We Offer:
- A supportive team environment and opportunities for on-the-job learning.
- Room to grow within the business for motivated candidates.
- A chance to be part of a community-focused café with staff benefits and training.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
