[Hiring] Accounts Receivable Supervisor REMOTE USA

Position: Accounts Receivable Supervisor

Date Posted: August 28, 2025

Industry: Finance / Accounting / Nonprofit / Cybersecurity

Employment Type: Full Time

Experience: 10+ years in accounts receivable with leadership or supervisory experience

Qualification: High school diploma or equivalent required; Associate’s degree preferred

Location: United States [Remote Position]

Company: ISC2

Description:
ISC2, a leading nonprofit organization for cybersecurity professionals, is seeking a skilled Accounts Receivable Supervisor to lead and oversee the AR team. This role is responsible for managing all billing, collections, and reconciliation tasks while ensuring accurate and timely invoicing, credit management, and coordination with Finance, Education, and Sales teams. The Supervisor will also serve as the AR Manager delegate when needed, demonstrating strong comprehension of integrated systems including Salesforce, CommerceTools, Stripe, Intacct, and Cvent.

Responsibilities:

• Supervise all AR staff and review transactions including POs, invoices, credits, refunds, eCommerce, and AMFs
• Lead month-end close processes including final invoicing, reconciliations, statements, write-offs, and reporting
• Manage AR reconciliation, analyzing balance changes, KPIs, and DSO numbers; identify and resolve discrepancies
• Oversee vendor registrations and review vendor registration documents
• Maintain and document AR procedures and train internal and external stakeholders on processes
• Reconcile eCommerce, AMF, credit card, and bank deposits; monitor and resolve integration errors
• Review and process credit applications; manage customer credit lines regularly
• Support RRP/CRM implementation through design, testing, troubleshooting, and process documentation
• Oversee the AR shared email box and case system; assign tasks and coach team members
• Lead event approval processes based on customer credit and payment status
• Provide high-level customer service to internal teams and external partners
• Perform additional duties as assigned

Behavioral Competencies:

• Strong skills in data analysis, follow-up, initiative, integrity, and judgment
• Team-oriented with strong leadership abilities

Qualifications:

• Demonstrated support for ISC2 core values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion, and Excellence
• Ability to analyze and evaluate documentation for accuracy
• Detail-oriented, organized, and capable of multitasking
• Strong verbal and written communication skills
• Critical thinking and problem-solving skills

Education and Work Experience:

• High school diploma or equivalent required; Associate’s degree preferred
• Minimum of 10 years of AR experience, including supervisory or leadership roles
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Salesforce experience required; Intacct, CommerceTools, Cvent, or Stripe experience a plus
• Adobe Pro experience preferred
• Familiarity with process improvement, ERP implementation, and documentation creation

Physical and Mental Demands:

• Extended hours or overtime may be required
• Less than 5% travel required
• Full-time remote work with regular online attendance
• Professional home office setup with computer/laptop and monitor
• Ability to remain in a stationary position for extended periods

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