[Hiring] Accounts Receivable Specialist REMOTE USA

Position: Accounts Receivable Specialist

Date Posted: August 21, 2025

Industry: Finance / Accounting / Technology

Employment Type: Full Time

Experience: 2-5 years in billing and accounts receivable

Qualification: Estimated Bachelor Degree holder or equivalent experience in finance, accounting, or related field

Salary: $70,000 – $80,000 per year

Location: Remote, United States

Company: Flock Safety

Description:
About the Company:
Flock Safety provides an innovative technology platform to enhance public safety, helping communities, schools, businesses, and law enforcement reduce crime. With over $700M raised in venture capital and a valuation exceeding $7.5B, Flock is committed to scaling operations and reducing crime in the U.S. by 25% in the next three years. The company fosters a supportive, inclusive environment where employees can make a real impact while thriving remotely.

Role Overview:
Flock Safety is seeking a highly organized and proactive Accounts Receivable Specialist to join the Collections team. This position is remote and focuses on managing collections, customer support, and ensuring cash flow objectives are met.

Key Responsibilities:

  • Proactively manage collections on outstanding invoices through phone and email outreach to meet daily, weekly, and monthly targets.
  • Maintain accurate and concise collection notes and records for reporting and analysis.
  • Conduct reconciliations and analyze past due balances.
  • Collaborate with internal teams to resolve account-related issues efficiently.
  • Escalate inquiries appropriately to ensure timely resolution.
  • Identify process improvements to enhance workflow efficiency and resource utilization.
  • Assist with other finance team duties including cash application, invoicing, and related deliverables.

Skills & Experience:

  • 2-5 years in billing and accounts receivable within a fast-paced, high-growth environment.
  • Professional handling of escalated customer concerns while supporting team members.
  • Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUPs, complex formulas).
  • Self-motivated, organized, and able to work independently in a dynamic setting.
  • Team-oriented, with excellent communication skills for internal and external interactions.
  • Experience with Salesforce, Zoom, Tesorio, or other collections management tools is a plus.
  • Adaptable with a positive attitude and high level of enthusiasm.

90-Day Plan:

  • First 30 Days: Meet key stakeholders, learn workflows for billing and collections, understand products and customer contracts, and become familiar with Salesforce and Tesorio.
  • First 60 Days: Manage your invoice queue, gain insight into customer needs, respond to ticketing inquiries, and start resolving collections issues.
  • 90 Days & Beyond: Demonstrate independent handling of billing and collections, maintain accurate notes, meet SLAs and collection goals, and form strong relationships with internal teams.

Interview Process:

  • Initial recruiter chat
  • Hiring manager interview
  • Cross-functional (XFN) team interview
  • Executive interview with Senior Director of Revenue Management

Perks & Benefits:

  • Flexible PTO + 11 company holidays
  • Fully-paid medical, dental, vision benefits, and HSA match
  • 12 weeks paid parental leave; additional recovery time for birthing parents
  • Fertility, adoption, and surrogacy benefits up to $50,000 lifetime
  • Mental health benefits via Spring Health
  • Caregiver support through Cariloop
  • Equity tax advisory sessions with Carta
  • Employee Resource Groups (Women of Flock, Flock Proud, LEOs, Melanin Motion)
  • Work-from-home stipend: $150/month
  • Productivity stipend: $300/year
  • Home office stipend: $750

Flock Safety is an equal opportunity employer committed to fostering an inclusive, transparent, and collaborative environment.

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