[Hiring] Accounting Support Clerk I – Chargebacks REMOTE USA
Position: Accounting Support Clerk I – Chargebacks
Date Posted: November 12, 2025
Industry: Healthcare / Finance / Payments
Employment Type: Full Time
Experience: 1+ years in chargeback management, payment processing, or fraud prevention
Qualification: Estimated Qualification: Bachelor’s degree holder or equivalent experience in accounting, finance, or related field
Location: Remote / Hybrid – Southlake, TX or Bakersfield, CA, USA
Company: HFD
Description:
HFD – Join Our EPIC Team!
At HFD, our mission is to help the underserved live healthier lives. We are seeking an Accounting Support Clerk I – Chargebacks who is detail-oriented, analytical, and passionate about solving financial discrepancies while delivering exceptional service.
Our EPIC Values:
- Excellence: Always exceeding expectations
- Passionate: Executing with boldness
- Innovative: Pioneering a better way
- Collaborative: Together we win
Key Responsibilities:
- Investigate and resolve chargebacks and disputes across multiple payment platforms
- Analyze transaction data, receipts, and communication records to build strong cases
- Prepare and submit compelling representments and rebuttals within required timeframes
- Monitor chargeback trends to identify fraud risks and operational gaps
- Collaborate with Customer Service, Risk, and Finance teams to resolve disputes efficiently
- Maintain accurate documentation of all chargeback cases and outcomes
- Stay updated on card network rules (Visa, Mastercard, etc.) and industry best practices
- Contribute to process improvements and documentation updates
Requirements:
- 1+ years of experience in chargeback management, payment processing, or fraud prevention
- Strong analytical and critical thinking skills
- Excellent written and verbal communication abilities
- Familiarity with card network regulations and dispute resolution procedures
- Ability to manage multiple cases independently and meet deadlines
- Experience with chargeback platforms and CRM tools is a plus
Benefits:
- Medical, Dental, Vision Insurance
- 401(k) with 4% company match
- Paid time off: 10 days PTO, 6 paid sick days, 6 paid holidays, and 1 floating holiday
- Inclusive and EPIC company culture
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
