[Hiring] Accounting Specialist REMOTE USA
Position: Accounting Specialist
Date Posted: September 9, 2025
Industry: Software / Property Management / SaaS
Employment Type: Full Time
Experience: 2+ years (accounting or accounting-support role preferred)
Qualification: Bachelor’s Degree in Accounting or related business discipline (CPA a plus)
Salary: $67,000 – $83,500
Location: United States, REMOTE
Company: Entrata
Description:
Entrata is hiring an Accounting Specialist to provide advanced, business-to-business support for customers using our property-management software suite. You’ll act as an accounting subject-matter expert who helps customers and internal teams solve technical and workflow issues related to accounts receivable, accounts payable, general ledger and financial reporting within our platform.
- Serve as a technical accounting resource for customers and provide high-quality B2B support via phone, email, and ticketing.
- Troubleshoot complex, multi-system accounting issues and verify root causes before escalating to product or engineering teams.
- Collaborate closely with Product, Engineering, R&D, Training, and other internal teams to resolve customer issues and drive product improvements.
- Create and deliver clear documentation, runbooks, and best-practice guides; contribute to training materials and peer coaching.
- Participate in product sprint reviews and maintain up-to-date knowledge of product changes and releases.
- Proactively manage your queue, take ownership of challenging cases, and work to provide permanent solutions rather than temporary fixes.
- Communicate clearly and professionally with a range of accounting users — from staff accountants to finance leaders — capturing necessary details in written records.
- Meet service level agreements and contribute to continuous process improvements that increase team efficiency and customer satisfaction.
Minimum qualifications:
- Bachelor’s degree in Accounting or related field.
- 2+ years’ work experience in an accounting role; experience providing technical B2B support to enterprise customers is preferred.
- Strong accounting fundamentals (AR, AP, GL, financial reporting) and the ability to learn software quickly.
- Excellent analytical, troubleshooting, and written/verbal communication skills.
- Empathy and customer-focus with the ability to perform under pressure and adapt to change.
Preferred qualifications:
- CPA is a plus.
- Prior experience in property-management accounting or with property-management software.
- Demonstrated ability to work with both junior and senior accounting stakeholders.
Why Entrata: Entrata blends startup energy and stability across a global team, offering flexible/hybrid work options, comprehensive benefits (medical, dental, vision, HSA/FSA, retirement plans), generous time-off, family-friendly leave policies, wellness programs, and other employee perks. Entrata values collaboration and inclusion and hires across multiple U.S. states for exempt and non-exempt roles.
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