[Hiring] Account Specialist – Sales REMOTE USA
Position: Account Specialist – Sales
Date Posted: November 30, 2025
Industry: Telecommunications / Remote Connectivity / Sales
Employment Type: Full Time
Experience: 1–2 years in telecom or customer service
Qualification: High School Diploma (Bachelor’s preferred)
Location: Remote, United States
Company: Infrastructure Networks / iNet
Description:
Infrastructure Networks – Account Specialist – Sales (Remote-U.S.)
At iNet, we are redefining what’s possible in remote connectivity. From enabling offshore drilling operations to securing pipelines and delivering managed Starlink at scale, our mission is to connect the unconnected with speed, reliability, and intelligence.
As an Account Specialist, you will work closely with sales teams, manage field tickets, and support upgrades across subscriptions and equipment. This role is ideal for proactive, detail-oriented professionals who thrive in remote work environments and are comfortable using CRM tools such as Salesforce and Cloudcore.
Key Responsibilities:
- Support assigned accounts by coordinating field tickets and collecting data.
- Deliver outstanding customer service and resolve inquiries efficiently.
- Promote upgrades to subscriptions and equipment to enhance account value.
- Manage account activity using Salesforce and Cloudcore.
- Secure digital signatures for field services when needed.
- Collaborate with management to resolve service issues and identify opportunities for improvement.
Requirements:
✔ High School Diploma (Bachelor’s preferred)
✔ 1–2 years of experience in telecom or customer service
✔ Strong communication and multitasking skills, with remote collaboration experience
✔ Valid driver’s license with a clean record
✔ Self-motivated, organized, and proactive in managing accounts
Why Join iNet:
iNet values its employees as its greatest investment. By joining our team, you’ll contribute to transforming how enterprise technology works while enjoying a supportive and growth-oriented environment.
Benefits:
- Competitive base salary with annual bonus potential based on performance
- Employee Assistance Program (EAP) for confidential support
- Comprehensive medical, dental, and vision coverage for employees and dependents
- $50,000 paid life insurance
- Generous paid time off and holiday pay
- 401(k) retirement plan to support future financial goals
- Employee Referral Program with cash rewards
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