[Hiring] Account Specialist, Growth REMOTE USA
Position: Account Specialist, Growth
Date Posted: January 5, 2026
Industry: Cybersecurity / SaaS / Technology
Employment Type: Full Time
Experience: 1+ years in sales, account management, customer success, or related role (SaaS preferred)
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate in Business, Marketing, Communications, or related field
Salary: $60,000 – $81,000 USD (base salary, commission-eligible)
Location: United States REMOTE
Company: 1Password
Description:
1Password is expanding at an exceptional pace, surpassing $400M in ARR and earning recognition on the Forbes Cloud 100 list for four consecutive years. The company partners with globally recognized brands and continues to redefine digital security for modern organizations.
At 1Password, the mission is to build a safer and more productive digital future. The company enables secure access to applications, devices, and identities through its market-leading password manager and Extended Access Management platform. Trusted by more than 180,000 organizations worldwide, 1Password empowers teams to adopt SaaS and AI tools securely and confidently.
The Account Specialist, Growth plays a critical role in supporting high-volume transactional customers and ensuring a positive end-to-end sales experience. This role focuses on engaging inbound prospects, clearly communicating the value of 1Password’s solutions, and aligning customer needs with the right product offerings.
In this position, you will build strong relationships with new and existing customers, guide them through the sales process, and provide best-practice recommendations to help them get the most value from the platform. The role is ideal for a proactive, customer-focused professional who enjoys technology and delivering exceptional customer experiences.
This is an in-office designated role, requiring regular presence at 1Password’s Toronto or Austin office (3–5 days per week). All go-to-market roles include in-person onboarding in Toronto.
What We’re Looking For:
• Experience in sales, account management, customer success, or a related SaaS role
• Ability to manage a sales pipeline and consistently meet revenue and performance targets
• Strong communication skills with the ability to simplify complex technical concepts
• Experience handling high volumes of inbound customer interactions via phone, email, and chat
• Excellent organizational and time management skills with the ability to juggle multiple priorities
• Proven relationship-building and interpersonal skills
• Preferred experience with password managers, Salesforce, Gainsight, or similar tools
What You Can Expect:
• Manage a portfolio of clients by understanding goals and resolving challenges with tailored solutions
• Qualify inbound leads and manage the full deal cycle from discovery to close
• Coordinate demos, proposals, and onboarding handoffs to ensure a smooth customer journey
• Proactively assess customer usage and identify expansion or upsell opportunities
• Collaborate closely with Customer Success, Onboarding, Marketing, and Growth teams
• Track and analyze KPIs such as deal velocity, activity metrics, and close rates
• Maintain accurate records and reporting using Salesforce
Compensation & Benefits (USA-Based Roles):
• Base salary range of $60,000–$81,000 USD plus commission
• Immediate access to health, dental, 401(k), and additional benefits
• Generous paid time off, equity grants, and incentive programs
Company Culture & Values:
1Password promotes collaboration, transparency, and continuous feedback, guided by core values of simplicity, honesty, and people-first thinking. The work environment is fast-paced and challenging, designed for individuals who enjoy solving complex problems, embracing change, and making a meaningful impact.
The company is deeply committed to responsible innovation, including the thoughtful use of AI technologies to enhance products, internal processes, and customer outcomes. Team members are encouraged to actively learn, experiment, and apply AI best practices in their daily work.
Work Approach:
1Password supports both in-person and remote collaboration, depending on role requirements. Occasional travel may be required for offsites, team meetings, or customer events across the USA, Canada, or EMEA.
What We Offer:
• Comprehensive health and wellbeing benefits
• Parental leave top-up programs
• Generous PTO and company-wide wellness days
• Equity participation and retirement matching
• Paid volunteer days and inclusion-focused employee programs
• Peer recognition initiatives and community engagement opportunities
1Password is an equal opportunity employer committed to building an inclusive, diverse, and respectful workplace. Accommodations are available upon request throughout the recruitment process.
Successful candidates may be required to complete background verification in accordance with local regulations.
This role represents an existing vacancy.
1Password uses artificial intelligence and machine learning tools to support application screening and recruitment efficiency. Candidates may opt out of AI-assisted assessment if preferred.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
