[Hiring] Account Manager REMOTE USA
Position: Account Manager
Date Posted: August 5, 2025
Industry: Automotive Technology / Fleet Services
Employment Type: Full Time
Experience: 5+ Years
Qualification: BA/BS in Business Administration, Sales, or related field
Salary: $60,000 – $80,000
Location: California, United States REMOTE
Company: ServiceUp
Description:
ServiceUp is transforming the traditional vehicle repair landscape by introducing a modern, technology-enabled repair platform. Our solutions simplify the repair process for businesses, consumers, and auto shops, reducing time and costs while eliminating frustration.
We are seeking an experienced and motivated Account Manager to join our remote team and play a key role in managing client relationships, driving revenue, and ensuring a seamless experience for our customers. Reporting directly to the SVP of Fleet Sales, you will work closely with internal teams and external clients to grow our portfolio and strengthen our market presence.
Responsibilities:
- Cultivate and sustain productive relationships with fleet owners, managers, and strategic stakeholders
- Collaborate with cross-functional teams to ensure efficient and high-quality service delivery
- Identify and capitalize on new business opportunities within your accounts
- Monitor and report on key account metrics, performance trends, and customer insights
- Generate detailed account status reports and maintain clear communication with clients
- Partner with operations and strategic teams to support business expansion and retention
- Handle client concerns with urgency, escalating issues when necessary to ensure resolution
- Conduct needs assessments and present customized service proposals to clients
- Attend industry events and make on-site visits to clients to reinforce engagement
- Maintain thorough documentation of account activity and growth plans
Experience & Skills Required:
- Minimum of 5 years’ experience in B2B account management
- At least 3 years in a customer-facing role, preferably within the high-tech or automotive sector
- Strong consultative sales background with proven ability to manage multiple accounts or projects
- Demonstrated success in maintaining high levels of customer satisfaction and client retention
- Familiarity with fleet operations, including uptime and total cost of ownership (TCO) concepts
- Knowledge of last-mile logistics programs and fleet management procedures is a plus
- Excellent communication and problem-solving skills, with experience collaborating across teams
- Proficiency with GSuite, Microsoft Office (Excel, PowerPoint, Word), and Hubspot CRM
Additional Requirements:
- Occasional travel is expected to visit clients or attend relevant industry events
Why Join ServiceUp?
- Be a part of a fast-growing, forward-thinking tech company
- Competitive compensation and comprehensive benefits
- Opportunities for professional growth in a collaborative work culture
- Enjoy perks designed for work-life balance and team engagement
ServiceUp is an Equal Opportunity Employer and embraces diversity in the workplace.
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