[Hiring] Access Scheduler I REMOTE USA
Position: Access Scheduler I
Date Posted: November 3, 2025
Industry: Pediatric Healthcare
Employment Type: Full Time
Experience: Minimum 1 year of customer service experience; healthcare or medical office experience preferred
Qualification: High school diploma or GED required; additional training or certification in medical administration is a plus
Salary: $25.69 per hour
Location: United States , REMOTE
Company: Timeline Optimization Group
Description:
Timeline Optimization Group is seeking a dedicated and organized Access Scheduler I to join our pediatric healthcare team. This role is ideal for individuals who are detail-oriented, patient-focused, and looking to contribute to a collaborative and supportive work environment.
Why Join Us:
- Competitive hourly pay up to $25.69
- Full-time, consistent schedule (Monday–Friday, 8:00 AM–4:30 PM)
- Growth opportunities and career advancement potential
- Opportunity to make a positive difference in patient and family experiences
- Supportive and team-oriented work culture
Key Responsibilities:
- Act as the first point of contact for patients seeking department services by phone.
- Respond to general inquiries about appointments and healthcare procedures.
- Manage pre-visit and registration tasks, ensuring accurate patient demographic and insurance details are entered.
- Coordinate the scheduling of appointments, procedures, and related testing, maintaining clear communication with medical departments.
- Assist in identifying workflow improvements and collaborate with management to optimize scheduling operations.
Qualifications:
- High school diploma or GED required.
- Minimum one year of customer service experience; healthcare, registration, or medical records background preferred.
- Proficient in computer systems and data entry.
- Strong communication, problem-solving, and organizational abilities.
- Professional demeanor with sound judgment and attention to detail.
Preferred Attributes:
- Prior experience in a healthcare or clinical environment.
- Familiarity with medical office operations and patient scheduling systems.
- Excellent interpersonal and multitasking skills.
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