[Hiring] Healthcare Customer Service Representative REMOTE USA
Position: Healthcare Customer Service Representative
Date posted: 2025-04-26
Industry: Federal Government Solutions Provider
Employment type: Full Time
Experience: 2 to 5 year
Qualification: High School Diploma or GED
Salary: $25 per hour
Location: United States, REMOTE
Company: RecruitmentviaTalentify
Description:
Hiring Healthcare Customer Service Representative (REMOTE)
United States ·
About the job
Employer Industry: Federal Government Solutions Provider
Why Consider This Job Opportunity
- Salary up to $25 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely with the flexibility to manage your schedule
- Comprehensive benefits package, including healthcare, 401(k), and paid time off
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and service experience
What To Expect (Job Responsibilities)
- Answer inbound calls in a timely and professional manner to resolve customer inquiries, complaints, and issues
- Identify customer concerns and offer effective solutions to ensure satisfaction
- Maintain up-to-date records of calls, including actions taken and follow-up requirements
- Collaborate with team members to resolve complex customer issues
- Ensure confidentiality and privacy during all phone interactions
What Is Required (Qualifications)
- High School Diploma or GED
- Healthcare-related certification
- Strong communication and customer service skills
- Ability to multi-task and sit for extended periods
- Ability to pass a background check and maintain a strong internet connection
How To Stand Out (Preferred Qualifications)
- Fluently bilingual in Spanish
- Previous experience as a Customer Service Representative
- Previous Public Trust Clearance or ability to pass a Public Trust Clearance (for government clients only)
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