Guest Service Agent RAK UAE

Position: Guest Service Agent

Date posted: 2023-11-21

Industry: hospitality

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Ras AL Khaimah, United Arab Emirates

Company: Mangrove Hotel

Description:

Guest Service Agent required

Requirement

• Phone Etiquette and Receptionist Duties skills.
• Computer Literacy including experience with Microsoft Office Suite.
• Customer Service Skills with the ability to problem solve and diffuse tense situations.
• Excellent Communication skills.
• Prior experience in a hotel or customer service role is a must.
• Fluency in multiple languages is a plus.
• Knowledge with OPERA PMS or WISHNET PMS is a must.
• Candidates must have at least 2 year of hotel experience in UAE.