Guest Service Agent Abu Dhabi UAE

Position: Guest Service Agent

Date posted: 2020-04-30

Industry: Hospitality

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Bachelor’s Degree is required

Salary: AED 4000 to 7000

Location: Abu Dhabi, United Arab Emirates

Company: Eastern Mangroves Hotel & Spa by Anantara

Description:

Guest Service Agent (Receptionist)

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

You will serve the needs of the business, our guests and our colleagues by ensuring that all guests and visitors are warmly and courteously welcome. You are a key representative of Minor Hotel Group anticipate needs, and handle inquiries in a helpful and attentive manner, you need to take personal responsibility for ensuring all issues related to the office reception area and administrative related are met and that follow up is completed on a timely basis. You will be proactive and innovative, suggesting alternatives that meet guest needs in creating a MINOR customer focused atmosphere for all of our visitors and colleagues.

Bachelor Degree in Hospitality/Hotel Management field

Experience as a Receptionist in 5* hotels

Good understanding in customer service roles

Good communication skill

Good spoken and written English

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