[Hiring] Front Desk Manager Dubai UAE

­Position: Front Desk Manager

Date posted: 2024-07-04

Industry: Music & Dance School

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 8000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Front Desk Manager

Req: Must have UAE experience as a Front Desk Supervisor/Manager. Bachelor’s degree in Business Administration/Hospitality Management. Excellent communication and interpersonal skills. Should be available in UAE to join immediately.

Salary: AED 8000+ (Based on experience)

Job Responsibilities:

• Conduct the final evaluation of front desk services to ensure high standards are maintained.
• Implement improvements based on feedback and performance metrics.
• Oversee and manage zone supervisors to ensure efficient front desk operations across different zones.
• Ensure zone supervisors adhere to company policies and procedures.
• Provide ongoing training and support to zone supervisors to enhance their skills and performance.
• Develop training programs and materials to ensure consistent and effective onboarding and development
• Work closely with the Sales and Customer Happiness departments to achieve key performance indicators (KPIs).
• Implement strategies to boost sales and enhance customer satisfaction.
• Support the Customer Happiness and Retention department by approving necessary actions and initiatives.
• Plan and manage manpower requirements to ensure adequate staffing levels at all times.
• Conduct regular performance reviews for front desk staff, including zone supervisors.
• Provide constructive feedback and develop action plans to improve performance.
• Handle disciplinary meetings and address any performance or conduct issues with front desk staff.
• Ensure compliance with company policies and take appropriate corrective actions when necessary.

Only the shortlisted candidates meeting the above requirements will be contacted.

with Sub of email as “Front Desk Manager”.